Kiwiplan MES Lead - Operational & Implementation Focus

Infosys; Santiago; Híbrido; CLP 67.307.000 - 96.154.000; Jornada completa

Descripción de la vacante

A global leader in digital services seeks a Kiwiplan MES Lead in Santiago, Chile. This hybrid role involves leading a team to implement and support the Kiwiplan MES solution, requiring expertise in manufacturing and supply chain processes as well as strong technical knowledge of database management. Candidates must have a Bachelor's degree and 5-10 years of relevant experience, with advanced English skills necessary.

Formación

• 5-10 years of experience in the relevant field.
• Advanced English language skills.
• Proven experience with the full lifecycle of a Kiwiplan MES solution.

Responsabilidades

• Lead MES deployment and operational support for multi-site projects.
• Manage a team for Kiwiplan implementations and ongoing operational support.
• Test and validate configurations, provide knowledge transfer.

Conocimientos

Kiwiplan (implementation, configuration, support)

MES-MOM (Manufacturing Operations Management)

Database management (e.g., Oracle, SQL)

Industrial data collection and connectivity (OPC)

Experience with COTS MES solutions

Educación

Bachelor’s Degree in Engineering or Science

Descripción del empleo

Job Description

Kiwiplan MES Lead - Operational & Implementation Focus
Work Mode: Hybrid (combination of remote and on-site work)

Project Role: Kiwiplan MES Lead
Role Description: Leading a team to implement, configure, and provide comprehensive operational support for the Kiwiplan MES solution. This role requires deep expertise in the Kiwiplan software suite, as well as a strong understanding of manufacturing and supply chain processes within the CPG industry.

Work Experience: 5-10 years
Location: Chile
Language: English Advanced
Must-Have Skills:

• Kiwiplan (implementation, configuration, support)
• MES-MOM (Manufacturing Operations Management)
• Database management (e.g., Oracle, SQL)
• Industrial data collection and connectivity (OPC)
• Experience with COTS (Commercial Off-The-Shelf) MES solutions

Job Requirements

Key Responsibilities

• Lead MES deployment and operational support for multi-site projects within CPG industry. You will need to fully understand business processes and have a sound domain knowledge of this sector.
• Manage a team responsible for both new Kiwiplan implementations and ongoing operational support for existing systems across multiple sites. This includes handling daily technical issues, performing routine maintenance, and leading small enhancement work to improve system functionality.
• Prepare effort estimations and contribute to RFI & RFP processes.
• Work closely with technical resources and business stakeholders to configure and implement the Kiwiplan solution, ensuring it aligns with business requirements.
• Test and validate configurations, provide knowledge transfer to L2 support teams and end-users.
• Provide technical leadership, guidance, and mentorship to your team, ensuring high-quality and timely delivery of work.

Technical Experience

• Proven experience with the full lifecycle of a Kiwiplan MES solution, including implementation, configuration, testing, and Hypercare support.
• Strong functional and technical knowledge of core Kiwiplan modules such as Production Control, Scheduling, Quality Management, and Inventory & Logistics.
• Experience in operational support is crucial, including debugging issues, troubleshooting system performance, and resolving user-reported problems within a Kiwiplan environment.
• Experience in small enhancement work, such as developing minor new features, modifying reports, or configuring new rules to improve system usability.
• Sound knowledge of database management systems, particularly Oracle or MS SQL, for supporting the Kiwiplan application.
• Experience in interfacing Kiwiplan with other enterprise systems (e.g., ERP, WMS) and shop-floor automation via industrial communication protocols (e.g., OPC).
• Ability to work closely with the client and lead the team from the front-end, providing technical assistance as needed.

Professional Attributes

• Excellent communication and presentation skills.
• Requires ability to work independently or as part of a team, depending on the project scope.

Educational Qualification

• Bachelor’s Degree in Engineering or Science

Good to Have Skills

• Experience with other COTS MES/MOM solutions.
• Experience in the packaging manufacturing industry (corrugated, folding carton, etc.).
• Experience with report development tools associated with Kiwiplan.
• Experience in an Agile environment.

EEO/About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; or disability.