Front Desk Receptionist

Evalueserve, Inc.; Viña del Mar; On-site; CLP 10,044,000 - 13,392,000; Full time

Job summary

Evalueserve Chile is seeking a Receptionist to be the first point of contact for employees, clients, vendors and visitors, delivering a professional, welcoming front desk experience and supporting daily office operations with accuracy and strong English communication.

You will manage visitor registration, answer calls, coordinate mail and packages, schedule meetings, maintain files, assist with office supplies, and provide high-quality customer service using Microsoft Office tools while

Qualifications

• Excellent verbal and written communication skills in English.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong attention to detail.
• Working knowledge of office equipment, like printers and fax machines.
• Excellent customer service skills and orientation.

Responsibilities

• Act as the first point of contact for employees, clients, vendors, guests, and visitors, ensuring a courteous and professional reception experience.
• Manage the front desk, including visitor registration, access coordination, and policy compliance.
• Answer and redirect calls received through the central phone line, providing timely support or escalation.
• Coordinate office correspondence (mail, packages, emails, faxes) and related records.
• Support office assets, supplies, and inventories, including vendor coordination and invoice follow-up.
• Schedule and coordinate meetings, interviews, events, and other office activities and logistics.
• Maintain and organize administrative documents, files, and records for accuracy and accessibility.
• Assist with daily administrative operations including housekeeping attendance tracking and other processes.
• Liaise with executive assistants to address requests from senior managers.
• Provide high-quality customer service and administrative support using Microsoft Office tools.

Skills

English communication

Microsoft Office

Attention to detail

Customer service

Office equipment knowledge

Tools

MS Office

Job description

The Receptionist will serve as the first point of contact for internal and external stakeholders at Evalueserve Chile, ensuring a professional, welcoming, and organized front desk experience. This role will support daily office operations by managing visitor reception, communications, administrative coordination, reception of office supplies, documentation, and general support activities, while maintaining a strong service orientation, attention to detail, and effective communication in English.

Key Responsibilities

• Act as the first point of contact for employees, clients, vendors, guests, and visitors, ensuring a courteous and professional reception experience.
• Manage the front desk, including visitor registration, access coordination, and compliance with applicable visitor policy guidelines.
• Answer and redirect calls received through the central phone line, providing timely and accurate support or escalation as needed.
• Coordinate office correspondence, including physical mail, packages, emails, faxes, and related records or documentation.
• Support the management of office assets, supplies, and inventories, including vendor coordination, sourcing support, and invoice submission follow-up.
• Schedule and coordinate meetings, interviews, events, and other office activities, supporting logistics, transportation arrangements and communication as required.
• Maintain and organize administrative documents, files, and records to ensure information is accurate, complete, and accessible.
• Assist with daily administrative operations, including support to housekeeping attendance tracking and other office processes.
• Liaise with executive and senior administrative assistants to address requests, queries, and coordination needs from senior managers.
• Provide high-quality customer service and administrative support, demonstrating strong attention to detail, effective communication, and proficiency in Microsoft Office tools.

Required Qualifications

• Excellent verbal and written communication skills in English.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
• Strong attention to detail.
• Working knowledge of office equipment, like printers and fax machines.
• Excellent customer service skills and orientation.

Why Join Evalueserve

Evalueserve is a global leader in managed services that empower smarter decision-making and streamline critical workflows for more than 30% of the Fortune 500 companies across 45 countries. With over 4,500 professionals worldwide, our solutions are grounded in deep domain expertise and enhanced by cutting-edge AI and automation to boost productivity and scale client impact. Over the last 25 years, we have helped clients transform how they work-and today, we are pushing the frontier further with generative and agentic AI.

Evalueserve has been recognized as a Great Place to Work® across four continents and ranks among the top 5% of global companies for diversity-alongside numerous awards across its solution lines.

This job offer complies with Chilean Law No. 21.015, which promotes the inclusion of people with disabilities in the workforce. In accordance with this law, we are committed to fostering an inclusive work environment. If you require any reasonable accommodation to participate in the application process or to perform the essential functions of the role, please let us know. We are committed to providing the necessary support to ensure a fair and accessible process.