Facilities Lead - Operations & Vendor Mgmt (Chile)

WeWork; Santiago; Hybrid; CLP 14,000,000 - 22,000,000; Full time

Job summary

WeWork in Santiago, Chile, is seeking a Facilities Specialist to oversee third-party vendors and manage daily building operations. The role involves supervising maintenance, cleaning, health and safety, move-ins, and event setups to ensure high-quality member experiences.

You will work closely with the Facilities Lead and Manager to monitor costs, ensure SLAs are met, and maintain a safe, well-functioning workspace for our members. On-site role with English proficiency required.

Qualifications

• Bachelor’s degree required or equivalent in engineering, management, or architecture.
• Minimum 2 years of facility management, maintenance, or related experience.
• Excellent communication across multiple staffing levels.
• Strong attention to detail, problem solving and time management.
• Experience working with multiple vendor partners.
• Ability to build relationships and work cross-functionally in a fast-paced environment.
• Intermediate knowledge of MS Office.
• Intermediate/advanced English level (fluent).
• On-site role.

Responsibilities

• Maintenance: conduct daily site inspections and coordinate with specialized vendors for annual maintenance of HVAC, electrical, fire, lighting, and plumbing systems.
• Cleaning & Inventory: supervise cleaning staff and manage pantry, printing, and restroom supplies; oversee waste sorting.
• Vendor & Budget Management: obtain quotes, raise PO, verify SLAs, ensure timely invoices and monitor monthly OPEX spend.
• Health & Safety: conduct monthly safety inspections; supervise contractor access and ensure proper insurance; manage access cards and evacuation drills.
• Move-ins & Event Setup: oversee move-in readiness, event setup, and install logos or dividers on schedule.
• Customer Service & Hospitality: perform proactive issue detection, be the point of contact for members, vendors and teams, and focus on improving member experience.
• Standards: maintain organized storage and comply with internal standards and OHS regulations.

Skills

Communication

Problem solving

Time management

Attention to detail

Vendor management

Cross-functional collaboration

Education

Bachelor’s Degree in Engineering, Management, Architecture

Tools

MS Office

Job description

WeWork in Santiago, Chile, is seeking a Facilities Specialist to oversee third-party vendors and manage daily building operations. The role involves supervising maintenance, cleaning, health and safety, move-ins, and event setups to ensure high-quality member experiences.

You will work closely with the Facilities Lead and Manager to monitor costs, ensure SLAs are met, and maintain a safe, well-functioning workspace for our members. On-site role with English proficiency required.