Dealer Development Representative

Volvo Construction Equipment; Santiago; On-site; CLP 40,000,000 - 70,000,000; Full time

Job summary

Volvo Construction Equipment is seeking a Dealer Development Representative to strengthen the LATAM dealer network across Latin America, ensuring alignment with global Volvo CE standards and supporting long-term business sustainability. The role involves governance, capability development, and cross‑regional alignment, with responsibilities spanning Colombia, Chile, Ecuador, and Peru.

The ideal candidate will have extensive dealer network experience, strong financial acumen, and proven

Qualifications

• Bachelor’s degree in business, engineering, economics, or related fields.
• MBA or equivalent advanced degree preferred.
• Extensive dealer development, channel management, or commercial leadership experience in heavy equipment, automotive, or industrial sectors.
• Experience managing multi-country dealer networks in Latin America.
• Strong financial capabilities including P&L analysis and profitability drivers.
• Proven leadership of organizational transformation and VPS/Lean initiatives.
• Solid understanding of legal and contractual dealer frameworks.

Responsibilities

• Define and execute LATAM dealer strategy aligned with Volvo CE global standards.
• Optimize the dealer network (process, coverage, footprint, succession).
• Oversee ownership structure evaluations, contractual compliance, and strategic dealer decisions (appointments, renewals, restructuring).
• Collaborate with Sales, Aftermarket, Finance, Legal, and Operations to ensure strategic alignment.
• Lead Dealer Business Reviews and track KPIs; analyze dealer financials and drive improvements.
• Deploy VPS/Lean practices across dealer operations and standardize retail processes.
• Coach dealer leadership and support succession planning; foster a high-performance culture.

Skills

English (Advanced)

Spanish (Fluent)

Leadership

Financial analysis

Lean/VPS

Cross-functional collaboration

Education

Bachelors in Business Administration/Engineering/Economics

MBA or equivalent

Tools

ERP systems

Excel

Lean tools

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next‑gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Our Commitment

At Volvo do Brasil, we believe that diverse perspectives, experiences, and talents strengthen our ability to develop solutions that create prosperity for society.

We are committed to fostering an inclusive workplace grounded in equal opportunities, and we encourage people with disabilities (PwDs) to apply for all our job opportunities.

What You Will Do

The Dealer Development Representative is responsible for strengthening Volvo Construction Equipment’s dealer network across Latin America, ensuring alignment with global standards, enhancing operational performance, and supporting long‑term business sustainability. This position plays a key role in network strategy, governance, capability development, and cross‑regional alignment, contributing directly to the organization’s strategic objectives.

Key Responsibilities

Dealer Network Strategy & Governance

• Define and execute the LATAM dealer strategy, ensuring alignment with Volvo CE global standards.
• Optimize the dealer network (process, coverage, footprint, succession).
• Oversee ownership structure evaluations, contractual compliance, and strategic dealer decisions (appointments, renewals, restructuring).
• Will be Responsible to acting Colombia, Chile, Ecuador, Peru markets. Reporting directly Head of Dealer Development LATAM.

Dealer Performance & Financial Management

• Lead Dealer Business Reviews and track key performance indicators.
• Analyze financial statements to ensure dealer stability.
• Drive performance improvement and turnaround plans for underperforming dealers.

Operational Excellence & VPS

• Deploy VPS/Lean practices across dealer operations.
• Standardize retail processes and lead continuous improvement initiatives.
• Ensure disciplined business planning and execution.

Capability Development

• Coach dealer leadership and support succession planning.
• Foster a high‑performance culture aligned with Volvo values.

Cross-Business & Cross-Functional Alignment

• Promote synergies with Volvo Trucks, Buses, and Penta.
• Collaborate with Sales, Aftermarket, Finance, Legal, and Operations to ensure strategic alignment.

Education

• Bachelor’s degree in business administration, Engineering, Economics, or related fields required.
• Master of Business Administration (MBA) or equivalent advanced degree preferred.

Professional Experience

• Extensive experience in dealer development, channel management, or commercial leadership within heavy equipment, automotive, or industrial sectors.
• Demonstrated experience managing multi‑country dealer networks in Latin America.
• Strong financial capabilities, including analysis of dealer P&L and profitability drivers.
• Proven experience leading organizational transformation and operational excellence initiatives (Lean/VPS).
• Solid understanding of legal and contractual frameworks governing dealer agreements.

Local Position

• Available to living in Chile, Peru.

Languages

• English: Advanced/Fluent
• Spanish: Fluent

This selection process will be conducted with the support of Manu Mourão Consulting.

At Volvo do Brasil, we value the candidate experience and collaborate with approved partners to ensure a professional selection process aligned with our values.

We reaffirm our commitment to protecting the personal data of all participants, in full compliance with the Brazilian General Data Protection Law (LGPD). Our goal is to provide a safe and respectful experience at every stage of the process.

We value your data privacy and therefore do not accept applications via mail.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone’s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.