Cloud Inside Sales (Accelerate) AWS CHL

TD SYNNEX Poland sp. z o.o.; Santiago; Presencial; USD 20.000 - 30.000; Jornada completa

Descripción de la vacante

TD SYNNEX is seeking an Account Manager in Santiago to oversee and enhance customer relationships. The role involves strategic planning, managing complex customer issues, and supporting teams, aiming for profitability and organizational growth. Candidates should possess strong analytical and coaching skills, with opportunities for career development and inclusivity in a diverse workplace.

Servicios

Leadership and professional development programs

Seminars and events for well-being

Inclusive education and growth opportunities

Community engagement in resource groups

Formación

• Ability to analyze research data from various sources.
• Effective interaction with all management levels.
• Resourcefulness in resolving complex problems.

Responsabilidades

• Manage daily contact with specific accounts to drive revenues.
• Develops strategic business plans for TD management.
• Guides the team on KPI performance and company directives.

Conocimientos

Analytical skills

Coaching skills

Negotiation

Leadership skills

Time management

Descripción del empleo

What You'll Do

• Owns the daily contact with specific, identified accounts, proactively driving revenues and margins to ensure organizational profitability through developing and executing strategic client-specific solutions.

• Handles complex customer issues with minimal supervision, leveraging support from TD executives as needed.

• Proactively manages accounts by evaluating product mix and profitability, making adjustments to meet TD profitability objectives.

• Identifies opportunities to sell TD's full portfolio of products and services.

• Develops strategic business plans and presents them effectively to TD management.

• Provides regional-level direction in the absence of the manager.

• Guides the team daily on KPI performance, company directives, vendor initiatives, etc.

• Supports departments as a change agent and subject matter expert.

• Manages advanced inbound and outbound sales calls, quoting prices, providing product information, and building customer relationships.

• Assists associates and reps with resolving complex customer problems.

• Helps resellers secure the best pricing through alliances with internal departments and informs partners of vendor promotions and events.

• Requires high interpersonal and collaborative skills.

• Develops and implements business opportunities through customer-facing activities.

• Maintains detailed account knowledge.

• Creates business plans to uncover new opportunities and increase sales and profits.

• Represents TD SYNNEX professionally in daily interactions and at events.

• Performs additional duties as assigned and maintains attendance and punctuality standards.

What We're Looking For

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to analyze research data from various sources and recommend actions.

• Diplomatic handling of calls and correspondence for management.

• Coaching skills and ability to improve cross-functional processes.

• Work effectively under stress and deadlines.

• Assertiveness and self-confidence.

• Facilitation of group interactions.

• Identifying needs and developing action plans.

• Effective interaction with all management levels.

• Skilled negotiation and persuasive selling.

• Report and business correspondence preparation and analysis.

• Resourcefulness in resolving complex problems.

• Numerical trend recognition.

• Strategic and tactical thinking.

• Advanced computer system application skills.

• Strong leadership, organizational, and time management skills.

• Conflict resolution abilities.

• Ability to analyze and resolve issues promptly.

• Maintain confidentiality of sensitive information.

Key Skills & What's In It For You?

• Elective Benefits: Tailored programs to your country and lifestyle.
• Career Growth: Leadership and professional development programs, on-demand courses.
• Well-Being: Seminars, events, and our Life Empowerment Assistance Program.
• Diversity & Inclusion: Inclusive education, peer conversations, and growth opportunities.
• Global Networking: Connect with new colleagues through onboarding.
• Community Engagement: Participate in resource groups, volunteering, and social initiatives.

Don’t meet every requirement? Apply anyway.

At TD SYNNEX, we value diversity, equity, and inclusion. If you’re excited about this role, we encourage you to apply. You might be the perfect fit!