Client Partner

DXC Technology; Santiago; Presencial; CLP 35.906.642 - 53.859.964; Jornada completa

Descripción de la vacante

A leading IT services provider in Santiago, Chile is seeking an experienced Account Manager. The successful candidate will manage client accounts, ensuring needs are met with effective solutions. You will collaborate with teams and pursue growth opportunities. Candidates should have a Bachelor's degree and 8+ years of relevant experience, with strong skills in account management and strategic planning. Join a company committed to diversity, learning, and corporate citizenship.

Formación

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• 8+ years of relevant work experience, with at least 3 years in a similar role.
• Demonstrated success in account leadership roles, exceeding sales objectives.

Responsabilidades

• Manage client accounts and ensure client needs are met.
• Develop and execute account strategies to contribute to growth.
• Build strong client relationships and deliver exceptional customer service.

Conocimientos

Account management

Client relationship building

Strategic planning

Effective communication

Sales growth

Educación

Bachelor's degree or equivalent

Advanced degree (optional)

Herramientas

Client reporting tools

Presentation software

Descripción del empleo

Overview

At DXC, we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.

What You'll Do

• Manage client accounts, ensuring that client needs are met, and solutions are delivered effectively.
• Support the development and execution of account strategies and contribute to profitable growth.
• Maintain regular client communication, building strong relationships and delivering exceptional customer service.
• Collaborate with cross-functional teams to execute account-related projects successfully.
• Identify and pursue upsell and cross-sell opportunities to grow the account portfolio.
• Participate in preparing and delivering client reports and presentations.
• Actively monitor industry trends and adapt account strategies accordingly.
• Support and mentor junior account management professionals in their growth.

Who You Are

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 8+ years of relevant work experience in industry, with a minimum of 3 years in a similar role.
• Demonstrated success in account leadership roles, meeting or exceeding sales and revenue objectives and building client relationships.
• Leadership and strategic planning capabilities, effective communication skills, and a history of contributing to business growth.
• A continuous learner that stays abreast with industry knowledge and technology.

Other Qualifications

• An advanced degree in a relevant field is a plus
• Relevant certifications such as Certified Account Executive (CAE) or Certified Strategic Account Manager (CSAM) are a plus.

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. Our achievements demonstrate how we deliver excellence for our customers and colleagues. We are committed to a culture of learning, diversity and inclusion and strong ethics and corporate citizenship.