Business, Process and Transformation Lead Latam

Antler; Santiago; Presencial; CLP 112.570.000 - 168.856.000; Jornada completa

Descripción de la vacante

Johnson & Johnson / DePuy Synthes is seeking a Business & Process Excellence Manager to drive end-to-end process improvements across the organization. You will lead cross‑functional initiatives, embed a culture of continuous improvement, and partner with regional leaders to deliver measurable benefits.

The role emphasizes data-driven decision making, standardization, and strong stakeholder management in a global healthcare setting, with travel up to ~20% as needed.

Formación

• Typically 8–10 years of progressive experience in business process improvement, operational excellence, quality, or related functions.
• Demonstrated experience leading cross-functional process improvement initiatives in a complex organization.
• Strong knowledge of Lean, Six Sigma, Kaizen, or similar methodologies.
• Proven ability to analyze data, develop insights, and translate them into actionable improvement plans.
• Experience managing multiple projects simultaneously with measurable business outcomes.
• Strong stakeholder management, facilitation, and communication skills.

Responsabilidades

• Lead identification, analysis, and improvement of core business processes using Lean, Six Sigma, and continuous improvement methodologies.
• Partner with functional and regional leaders to translate strategy into roadmaps and measurable initiatives.
• Facilitate workshops to map current-state processes and design future-state solutions.
• Drive standardization of processes, documentation, and performance metrics to improve quality and efficiency.
• Manage and track process improvement projects with timelines, cost, and benefit targets.
• Establish and monitor KPIs to measure process effectiveness and support data-driven decisions.
• Support change management activities, including stakeholder engagement and training for adoption of new processes.
• Coach and mentor team members on process excellence tools and practices.
• Ensure activities align with Credo values, quality standards, and regulatory requirements.

Conocimientos

Lean

Six Sigma

Kaizen

Data analysis

Project management

Stakeholder management

Communication

Leadership

Process optimization

Collaboration

Coaching

Problem solving

Educación

Bachelor’s degree inBusiness Administration/Engineering/Operations

MBA or equivalent (Master’s degree) preferred

Descripción del empleo

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Sales Enablement

Job Sub Function

Sales Operations & Administration

Job Category

People Leader

All Job Posting Locations

Bogotá, Distrito Capital, Colombia, Las Condes, Santiago,, Region Metropolitana de Santiago, Chile, Mexico City, Mexico, São Paulo, Brazil

Job Description

DePuy Synthes is recruiting for a(n) Business & Process Excellence Manager, located in Envigado, Colombia.

The Business & Process Excellence Manager plays a critical role in driving operational excellence across DePuy Synthes by leading enterprise and functional process improvement initiatives. This role partners closely with cross‑functional leaders to identify, analyze, and improve end‑to‑end business processes, enabling higher quality outcomes, improved efficiency, and sustainable performance. The position offers the opportunity to make a visible impact by embedding a culture of continuous improvement and data‑driven decision making across the organization.

Key Responsibilities

• Lead the identification, analysis, and improvement of core business processes using Lean, Six Sigma, and continuous improvement methodologies.
• Partner with functional and regional leaders to translate business strategy into process excellence roadmaps and measurable improvement initiatives.
• Facilitate cross‑functional workshops to map current‑state processes, identify gaps, and design future‑state solutions.
• Drive standardization of processes, documentation, and performance metrics to improve quality, compliance, and efficiency.
• Manage and track process improvement projects, ensuring delivery against timelines, cost, and benefit targets.
• Establish and monitor key performance indicators (KPIs) to measure process effectiveness and support data‑driven decisions.
• Support change management activities, including stakeholder engagement, communication, and training, to ensure adoption of new processes.
• Coach and mentor team members and business partners on process excellence tools and best practices.
• Ensure all activities align with Johnson & Johnson Credo values, quality standards, and regulatory requirements.

Qualifications

Education

• Bachelor’s degree required in Business Administration, Engineering, Industrial Engineering, Operations, or a related field.
• Master’s degree (MBA or equivalent) preferred.

Required

Experience and Skills

• Typically 8-10 years of progressive experience in business process improvement, operational excellence, quality, or related functions.
• Demonstrated experience leading cross‑functional process improvement initiatives in a complex organization.
• Strong knowledge of Lean, Six Sigma, Kaizen, or similar methodologies.
• Proven ability to analyze data, develop insights, and translate them into actionable improvement plans.
• Experience managing multiple projects simultaneously with measurable business outcomes.
• Strong stakeholder management, facilitation, and communication skills.

Preferred

• Experience in medical devices, healthcare, life sciences, or a regulated industry.
• Formal certification such as Lean Six Sigma Black Belt or equivalent.
• Experience supporting global or regional process standardization initiatives.
• Exposure to digital process improvement tools, automation, or analytics platforms.

Other

• Languages: Spanish and English proficiency required.
• Travel: Up to ~20% domestic and/or international travel, as business needs require.
• Certifications: Lean Six Sigma certification preferred (Green Belt or Black Belt).

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

#DePuySynthesCareers

Preferred Skills

• Business Alignment
• Business Relationship Management (BRM)
• Coaching
• Collaboration
• Customer Centricity
• Developing Others
• Efficiency Analysis
• Inclusive Leadership
• Leadership
• Marketing Integration
• Market Savvy
• Performance Measurement
• Process Optimization
• Sales Enablement
• Sales Support
• Solutions Selling
• Strategic Sales Planning