Associate, Client Services- Mandarin Speaker

Atheneum Partners Latinoamerica S.A.; Santiago; Presencial; CLP 5.000.000 - 20.000.000; Jornada completa

Descripción de la vacante

Atheneum busca un Asociado en Servicios al Cliente que hable mandarín. La posición implica gestionar la relación con expertos, coordinar proyectos y interactuar con clientes internacionales, todo en un entorno acelerado. Se ofrece un salario competitivo y oportunidades de crecimiento en una empresa en rápido crecimiento, comprometida con la diversidad e inclusión.

Servicios

Bono de desempeño trimestral

Seguro de salud Metlife

Caja Los Andes

Beneficios de empleados en 'Atheneum Club'

Días administrativos anuales

Permiso adicional por años de servicio

Desayunos y almuerzos regulares de equipo

Formación

• Dominio completo del inglés y mandarín.
• Capacidad para trabajar en un entorno de ritmo rápido.
• Experiencia en ventas o reclutamiento es preferida.

Responsabilidades

• Identificar y contratar expertos para proyectos de clientes.
• Gestionar múltiples proyectos simultáneamente.
• Negociar honorarios competitivos y asegurar una experiencia de cliente excepcional.

Conocimientos

Comunicación excepcional

Habilidades de negociación

Resolución de problemas

Educación

Licenciatura en administración de empresas, finanzas, o ingeniería comercial

Descripción del empleo

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Associate, Client Services- Mandarin Speaker page is loaded

Associate, Client Services- Mandarin Speaker

Apply locations Santiago de Chile time type Full time posted on Posted 13 Days Ago job requisition id JR100365

Are you a problem solver and a fast learner? Would you enjoy working in a fast-paced, entrepreneurial environment? Do you want to be part of a diverse and driven team striving for excellence? If the answer is yes, then keep reading!

Who We Are:

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders.

Atheneum is growing rapidly, with 50 0+ professionals in 11 offices across the US, South America, APAC and EMEA.

Fluent Mandarin Speaker Wanted: Associate, Client Services

Nota : Nivel de inglés de profesional y dominio fluido de mandarín son obligatorios para esta posición . No habrá excepciones ni flexibilidad sobre estos puntos. Por favor, postula con la versión en inglés de tu CV.

Please note: Full professional English proficiency and fluent Mandarin proficiency are mandatory requirements for this role. There will be no exceptions or flexibility regarding these qualifications. Please apply with the English version of your resume.

What We Do

Leading firms across all industries, with a particular focus on Management Consulting and Life Sciences, trust Atheneum to connect them to the world's top professionals. By organizing expert interviews and surveys, we unlock unique knowledge and provide our clients with insights that impact their business decisions—for example, understanding how emerging technologies will evolve or which new treatments will revolutionize the healthcare sectors.

We are one of the leading global expert networks.

About the Role

As an Associate, Client Services at Atheneum, you will play a pivotal role in connecting our clients with top-tier experts for qualitative virtual sessions. This is a sales-oriented role requiring strong commercial acumen— you’ll need to persuade experts, negotiate fees, and meet KPI targets while ensuring an exceptional client experience. Fluency in Mandarin is critical to engage with experts and clients in the APAC region effectively.

Your responsibilities will include:

• Expert Sourcing and Onboarding: Identify and onboard industry experts for client projects, ensuring availability for rapid booking, with a focus on Mandarin-speaking experts when required .

• Managing Multiple Projects: Coordinate multiple projects at once, efficiently matching clients with the right experts.

• Fast-Paced Booking and Scheduling: Quickly secure expert sessions on short notice, maintaining organization and clarity.

• Client Needs Understanding: Develop a deep understanding of client requirements to provide tailored expert recommendations.

• Communication and Outreach: Use cold calls, emails, and persuasive language in both English and Mandarin to engage experts and secure their participation.

• Negotiation & Sales Focus: Convince experts to participate in sessions, negotiate competitive fees, and ensure smooth execution.

• Adaptability and Agility: Think on your feet, adjust to shifting client needs, and prioritize effectively in a fast-paced, high-intensity environment.

• Client Excellence: Maintain high-quality service by managing expectations, delivering accurate recommendations, and ensuring expert sessions run seamlessly.

Profiles We Are Seeking

We are looking for fluent Mandarin speaker who is driven, collaborative, and resilient individuals eager to build a corporate career with opportunities for rapid growth. We are open to recruiting candidates with backgrounds in recruiting, finance, business administration, sales, or commercial engineering. If you thrive under pressure, excel at problem-solving, and have a strong commercial mindset, this role is for you. Exceptional communication and negotiation skills in both English and Mandarin are essential, as you will be balancing client expectations, expert engagement, and KPI targets to drive success.

Please note: We are unable to proceed with candidates who do not speak fluent English and Mandarin to a professional level.

What We Offer

• Gross Salary of $1,500,000 CLP (Amount is “Bruto”. The “ Liquido ” will depend on your health insurance and pension fund)

• Quarterly performance-based bonus based on targets metrics

• Metlife Health insurance

• Caja Los Andes

• Employee benefits and discounts at “Atheneum Club”

• 10 administrative days per year as per internal regulations

• Additional annual leave allowances per year of tenure (up to 5 years)

• Regular team breakfasts, lunches, and team gatherings

Here at Atheneum, diversity and inclusion is not just part of our culture, it is ingrained in our DNA. We do not discriminate in any way when assessing applications.

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