Account Manager

Whatnot; Los Ángeles; A distancia; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

Whatnot is seeking an experienced Account Manager to drive business growth and foster relationships with sellers. The role involves developing strategies for success, managing a targeted book of business, and collaborating with cross-functional teams to advocate for seller needs. Ideal candidates will have over 5 years of experience in sales/account management and strong project management skills.

Servicios

Flexible time off

Health insurance

Work-from-home support

Parental leave

Formación

• 5+ years of experience in sales and/or account management.
• Experience growing and scaling Account Management teams.
• Exceptional interpersonal skills for effective collaboration.

Responsabilidades

• Develop and nurture strong seller relationships.
• Grow seller business through data-driven insights.
• Lead project management on initiatives across stakeholders.

Conocimientos

Project Management

Stakeholder Engagement

Data-Driven Insights

Herramientas

Salesforce

AirTable

Sigma

Descripción del empleo

Join the Future of Commerce with Whatnot!

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re redefining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together.

From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.

And we’re just getting started! As one of the fastest-growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us to turn their passion into a business, and bring people together through commerce.

Role

Our Account Management team is responsible for driving business growth and fostering deep relationships with our sellers on Whatnot. This role involves collaborating with some of the most influential and exciting partners in the ecosystem, building near- and long-term strategies to drive growth and innovation for sellers and partners. We seek an experienced account management leader who is a self-starter, thrives in ambiguity, and is passionate about sellers, people, and shaping the future of e-commerce.

• Develop and nurture strong seller relationships to support the business through a consultative approach. Deeply understand sellers' businesses, growth opportunities, marketing needs, and provide executive-level coaching to help sellers achieve high growth goals.
• Grow seller business through data-driven insights and recommendations aligned with company goals.
• Manage a targeted book of business and develop strategies for short- and long-term success. Drive in-quarter growth and product adoption.
• Partner with cross-functional teams to share insights and advocate for seller needs, clearly articulating business and revenue impacts to unlock growth.
• Lead project management on initiatives across stakeholders to ensure successful outcomes.

Team members in this role should be within commuting distance of our hubs in New York City, NY, Los Angeles, CA, or San Francisco, CA.

You

Curious about who thrives at Whatnot? We’ve found that embodying a growth mindset and high-impact drive goes a long way here.

As our next account manager, you should have 5+ years of experience in sales and/or account management, especially working with top business partners, streamers, and/or creators, plus:

• Experience growing and scaling Account Management teams, with knowledge of tools like Salesforce, AirTable, Sigma, etc.
• Strong project management, organization, and stakeholder engagement skills, capable of leading multiple projects simultaneously.
• Experience leading strategic initiatives with cross-functional teams and driving execution.
• Exceptional interpersonal skills for effective collaboration with internal and external stakeholders.

Nice to Have

• Experience as a Whatnot seller or entrepreneur.
• Passion for creator communities or existing Whatnot product categories.
• Experience buying and selling on online marketplaces.

Compensation

For US-based applicants: $134,000 - $180,000 + benefits + equity.

The salary range may include several levels; final salary depends on experience, skills, and level. This range covers base salary only, excluding benefits and stock options.

• Benefits include flexible time off, health insurance, work-from-home support, care benefits, retirement plans, allowances for dog food, parental leave, and more.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability, or any other protected status. We believe our work and culture are better when we support diverse skills and experiences.