Working Student - Supply Chain Management - Customer Success - Switzerland

SAP IT Business Systeme; Zürich; On-site; CHF 28,000 - 41,000; Part time

Job summary

SAP is seeking a Working Student in Supply Chain Management and Customer Success in Switzerland. You will support reporting, data analysis, and operational enablement for the MEE Customer Success organization.

The role involves creating reports, driving data quality, and assisting in events and process improvements across countries. You are an enrolled Bachelor's or Master's student with strong analytical skills, Excel/PowerPoint proficiency, and English communication.

Qualifications

• Currently enrolled in a Bachelor's or Master's program.
• Strong analytical skills with interest in data and business operations.
• Proficient in Microsoft Excel and PowerPoint.
• English communication and ability to manage multiple priorities.
• Experience with reporting tools, CRM or AI productivity tools is a plus.

Responsibilities

• Support the MEE Customer Success organization through reporting and data analysis.
• Create management reports and presentations, provide insights from data.
• Drive data quality initiatives and optimize operational processes.
• Collaborate with Customer Success Managers, leadership and cross-functional teams.

Skills

Data analysis

Multitasking

Effective communication

Detail-oriented

Business presentations

AI tools awareness

Customer orientation

Problem solving

Excel

PowerPoint

Education

Bachelor's or Master's student in progress

Job description

Working Student - Supply Chain Management - Customer Success - Switzerland

• Part-time

What you'll do

As a Working Student in Customer Success Operations, you will support the MEE Customer Success organization through reporting, data analysis, and operational enablement. You will create management reports and presentations, provide insights from business data, drive data quality initiatives, support customer and team events, and help optimize operational processes. Working closely with Customer Success Managers, leadership, and cross-functional stakeholders, you will contribute to better decision-making, operational efficiency, and team success.

What you'll bring

You are currently enrolled in a Bachelor's or Master's degree program and have solid analytical skills with an interest in data and business operations. You are proficient in Microsoft Excel and PowerPoint, communicate effectively in English, and can manage multiple priorities with attention to detail. Experience with reporting tools, CRM systems, or AI-powered productivity tools is a plus. Most importantly, you are organized, proactive, and eager to learn in a dynamic, international environment

Skills: Agentic AI Day-to-Day Practice;Context Engineering;AI-Assisted Automation & Prototyping;Complex Problem Solving;Customer Orientation;Effective Communication;Detail-Oriented;Business Presentations;Multitasking

Where you'll belong

You will join a regional Customer Success organization focused on helping customers realize value from their technology investments through adoption, collaboration, and operational excellence. Working at the intersection of analytics, operations, and stakeholder management, you will gain hands-on experience supporting strategic initiatives and management decision-making while contributing to projects that have a visible impact across multiple countries and teams

Equal Employment Opportunity (EEO) Statement

Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non- merit factor.

About SAP

With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.

As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: [e-mail].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

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