Winter HR & Staff Experience Coordinator

Luna Capital; Gstaad; On-site; CHF 50,000 - 70,000; Full time

Job summary

Luna Capital in Gstaad is seeking a proactive HR & Staff Experience Assistant/Coordinator to join the winter team. The role sits on-site at our luxury property and works closely with the Geneva HR team and the on-site Executive Housekeeper to manage staff accommodation and HR tasks.

You will oversee staff housing, onboarding and offboarding, contracts, and HR documentation, while supporting guest experience initiatives and staff events.

Qualifications

• Graduate degree in HR, Hospitality Management, Business Administration or related field.
• 1–2 years’ experience in HR, hospitality or hospitality management preferred.
• Fluent in English and French.
• Driver's license with own vehicle is mandatory.

Responsibilities

• Coordinate staff arrivals and departures in staff accommodation.
• Support train station pick-ups and transportation to staff accommodation when reasonably possible and required.
• Conduct check-in, check-out and regular staff house inspections.
• Ensure accommodation standards are maintained and report maintenance issues.
• Prepare rooms for new arrivals and welcome packs.
• Welcome seasonal employees and support their integration.
• Assist with uniform fittings and size collection.
• Act as the local point of contact for accommodation-related matters.
• Support the preparation and follow-up of cleaning schedules and checklists for staff accommodation and employee chalet.
• Report missing, damaged or unreturned items to the relevant team.
• Support employee experience initiatives, including the Staff Integration Day, Employee of the Month programme and end-of-season Staff Party.
• Help and support the Operations Team when needed.
• Prepare employment contracts, amendments, HR letters and employment certificates for the winter and upcoming summer season.
• Be the first HR point of contact for employees regarding HR questions and topics.
• Maintain employee files and update the HRIS.
• Register employees in the time & attendance system, including fingerprint enrolment.
• Track HR documentation and ensure timely completion.
• Follow up work permits and health insurance documentation.
• Coordinate onboarding and offboarding activities.
• Ensure all administrative steps are completed in a timely manner.
• Support the recruitment process for the upcoming summer season.
• Support the HR & Payroll Specialist with administrative follow-up where required.
• Follow up with Managers on outstanding HR information.
• Provide administrative support to the Geneva HR team and participate in HR projects if needed.

Skills

Fluent English

Fluent French

Proactive

Highly organized

Detail-oriented

Independent

Team player

Eager to learn

Education

HR or Hospitality degree

Tools

Microsoft Office

Excel

Job description

Luna Capital in Gstaad is seeking a proactive HR & Staff Experience Assistant/Coordinator to join the winter team. The role sits on-site at our luxury property and works closely with the Geneva HR team and the on-site Executive Housekeeper to manage staff accommodation and HR tasks.

You will oversee staff housing, onboarding and offboarding, contracts, and HR documentation, while supporting guest experience initiatives and staff events.