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JT International SA recherche un Website & UX Capability Manager pour piloter la gouvernance et l’évolution des capacités web des marchés. Vous assurerez la roadmap, l’adoption et les performances des expériences digitales, en coordination avec les équipes UX, Digital et Tech.
Le poste exige une expertise en frontend, en design systems et en analytique pour optimiser Core Web Vitals et engagement utilisateur, dans un cadre international et multi-marchés.
Objectifs du poste :The Website & UX Capability Manager is responsible for driving the governance, adoption, performance and continuous evolution of website capabilities across markets. The role ensures the delivery of scalable, user-friendly and high-performing digital experiences by managing the website capability roadmap, supporting market adoption, and translating business requirements into effective frontend solutions.
Domaine de responsabilités :Own and manage the website capability roadmap, including Builder.io, Design System and connected frontend capabilitiesCollaborate on journey-led website design, optimisation and consumer experience improvementsPrioritise frontend capability enhancements and feature requests based on strategic business objectives and market needsCoordinate with UX, Digital, Technology and external partners throughout the development lifecycleValidate feature quality, usability, accessibility and business readiness before deploymentMonitor roadmap delivery and implementation of agreed frontend initiativesOwn and monitor website performance indicators across marketsDrive website speed, Core Web Vitals and user engagement optimisation initiativesSupport markets in adopting Builder.io and other frontend capabilities through governance, documentation and trainingOversee website operational standards and Design System governanceCoordinate the resolution of website, content and capability issues while driving long-term corrective actions
Qualifications :Digital Product & User Experience Management: Strong understanding of website governance, frontend technologies, digital capability development and user experience optimisation. Ability to translate business requirements into scalable digital solutions and drive adoption across multiple markets while ensuring alignment with business and technology stakeholders.
Expérience professionnelle :Minimum 5 years of experience in Digital Marketing, Digital Product Management, Website Management or Information TechnologyHands-on experience in market digital roles or Digital & Information Technology environmentsExperience managing website platforms, frontend capabilities, digital products or consumer-facing digital experiencesProven experience working with cross-functional stakeholders including UX teams, technology teams and external partnersExperience in website performance monitoring, optimisation and digital capability deploymentExperience supporting governance, training and change adoption initiatives
Diplômes et formations :University degree or equivalent
Compétences linguistiques et informatiques - lesquelles & niveau :Fluent English (written and spoken)Knowledge of Builder.io and frontend content management capabilitiesExperience with Design Systems and component librariesExperience with Core Web Vitals, Lighthouse and Google AnalyticsProficiency in FigmaFundamental knowledge of HTML, CSS and JavaScriptUnderstanding of APIs, webhooks and headless architectureStrong digital performance management and website analytics skills
Compétences comportementales :Strong stakeholder management and cross-functional collaboration skillsExcellent communication, facilitation and training capabilitiesStrong ownership mindset with accountability for delivery and resultsConsumer-focused approach with a passion for improving user experiencesAnalytical and problem-solving skills with a data-driven mindsetContinuous improvement orientation and ability to drive changeAbility to manage multiple priorities in a dynamic international environmentAdaptability and capability to work effectively across markets, UX teams, technology teams and external partners