Website Coordinator (Maternity Cover)

International School of Zug and Luzern; Hünenberg; On-site; CHF 70,000 - 100,000; Full time

Benefits offered by this job

5 weeks holiday

Accident & long-term sickness coverage

Pension fund contributions

Professional development opportunities

Tuition discount

Social events

Flexibility

Collaborative environment

Open communication

Job summary

International School of Zug and Luzern (ISZL) is seeking a proactive Website Coordinator on a full-time fixed-term basis to cover maternity leave from mid-January 2027 through September 2027. The role focuses on maintaining high standards across the school website, parent portal, and e-commerce content, with collaboration across departments.

Ideal candidates will manage CMS content, ensure accessibility and SEO, and provide user support.

Qualifications

• Experience in an independent role while managing content management systems.
• Excellent written and verbal English communication; German is a plus.
• Familiarity with SEO best practices to improve site rankings.
• Strong problem-solving and troubleshooting skills for web issues.
• Understanding of GDPR and data protection requirements for websites.
• Knowledge of web security basics, including SSL and firewalls.

Responsibilities

• Regularly update the school website with current information and events.
• Coordinate content with departments and publish on the website and parent portal.
• Develop SOPs for content updates using workflow tools (e.g., Trello, Asana, Hive).
• Monitor site performance, accessibility, and SEO; liaise with IT/vendors for issues.
• Oversee the parent portal and ISZL’s e-commerce and payment forms.
• Provide technical support for website users and training for stakeholders.

Skills

CMS management

English communication

SEO best practices

Troubleshooting

Data protection awareness

Analytics

Tools

Google Analytics

Trello/Asana/Hive

Job description

Our Mission
We are a community of learners determined to make the world - or our corner of it- a better, kinder place. We reflect our values in everything we do so that we make the most of opportunities and challenges in a spirit of enthusiastic inquiry.

Our Vision
We help every student turn learning into action, creating opportunities for students to stretch themselves further and achieve more than they believe possible.

General Description

This is a full-time, fixed-term position covering a maternity leave from mid-January 2027 through the end of September 2027. Ideally, the successful candidate will also be available for ad-hoc work prior to January 2027.
The Website Coordinator is proactive and highly organised and takes a diligent and structured approach to maintaining high website standards. Should have experience working within established brand guidelines, with a strong eye for details.
The Website Coordinator is part of the Admissions and Advancement Team and reports directly to the Director of Admissions and Advancement.

Website Management

• Regularly update the school website (including weekly updates fix lunch menu, events page, new HR job postings) with relevant and accurate information, ensuring it reflects the current events, programmes offerings and staff at the school.
• Coordinate with different departments (Faculty, Athletics, Club & Activities, Admissions, Marketing, Communications etc.) within the school to gather updated content, such as news, events, academic programs, extracurricular activities, summer camps, sports schedules, etc. and ensure timely publication on the website and parent portal.
• Build and use systemised standard operating procedures (SOPs) using workflow software such as Trello, Asana, Hive to track and manage the updating of all content.
• Monitor the website's performance and functionality, ensuring it is user-friendly, accessible, and optimised for search engines (SEO).
• Troubleshoot technical issues and bugs, collaborating with the IT department or external vendors to resolve problems promptly.
• Oversee parent portal to ensure accurate, well-structured and up-to-date content from all divisions.
• Maintains ISZL’s e-commerce services and payment platforms.
• Designs and implements online registration and payment forms.

Compliance and Security

• Ensure compliance with relevant laws and regulations, such as data protection and accessibility standards (e.g., GDPR).

Analytics and reporting

• Monitor website traffic, user behaviour, and engagement metrics using analytics tools like Google Analytics.
• Generate quarterly reports on website performance, identifying trends, insights, and areas for improvement.

Training and Support

• Offer technical assistance and troubleshooting support to users encountering difficulties with the website and parent portal.
• Supports the Director of Technology in training stakeholders on the use of the Parent portal.

CRM

• Support and coordinate and implement team requests relating to email bulletins, communications campaigns and event registrations, including e-commerce and billing support where required.
• Troubleshoot and resolve CRM-related issues promptly.

General Administrative Support

• Helps coordinate and carry out projects with overlapping responsibilities.
• Focal point for departmental data filing systems.
• Other duties as assigned.

Required and Preferred Qualifications

• Experience in an independent role while managing content management systems, preferably in a large educational organisation.
• Excellent communication skills (both written and verbal) in the English language (German is an added value).
• Familiarity with SEO best practices and tools for optimising website content to drive high rankings on search engines.
• Strong problem-solving skills for troubleshooting technical issues and bugs.
• Demonstrates exceptional attention to detail, with the ability to identify errors, inconsistencies and opportunities for improvement.
• Understanding of data protection regulations such as GDPR and the ability to ensure website compliance.
• Knowledge of web security best practices and protocols.
• Experience in implementing SSL certificates, firewalls, and other security measures.
• Strong interpersonal skills for providing technical support and troubleshooting assistance; teamplayer.
• Excellent organisational and communication skills for coordinating with various departments and stakeholders.
• Proactive attitude towards staying updated on industry trends, technologies, and best practices.
• Strong analytical and problem-solving skills for experimenting with new ideas and solutions.
• Proficiency in web analytics tools such as Google Analytics.
• High professional and ethical standards.
• Ability to work evenings and weekends, as needed, in support of departmental and/or school initiatives and events.

What we offer

• Generous holiday entitlement (5 weeks)
• Paid insurance benefits (accident insurance + long-term sickness)
• Generous pension fund contributions
• Professional development opportunities
• Tuition discount
• Social events
• Flexibility
• A modern, dynamic and collaborative work environment
• Open communication

Key ISZL Reference Documents

• Guiding Statements
• Professional Standards
• Teaching Standards
• Learning Principles
• Inclusion Policy
• Visit the Employment section of ISZL’s website for more information

ISZL is an equal-opportunity employeer

As such, ISZL agrees to support, respect, and seek inclusion with regard to the safety and care of all community members, including potential members looking to join our school. This includes but is not limited to: age; disabilities; ethnicity; gender; gender expression; gender identity; health needs; languages spoken; marital status; mental health; national origin; political affiliation; race; religion; sex; sexual orientation, and any additional characteristic protected under Swiss law.

ISZL endeavours to understand and protect the civil and human rights of all individuals, striving to maintain a high level of multicultural awareness and knowledge about all applicable laws and statutes related to non-discrimination and inclusion.

Child Protection

ISZL is committed to the use of the International Task Force on Child Protection screening and assessment practices for schools for all hiring processes. ISZL takes very seriously its responsibility for safeguarding our students against abuse and neglect. All staff and other adults associated with ISZL are expected to share this commitment and to immediately report any concerns regarding a student’s safety or well-being.