Technical Product Manager CIAM

Die Schweizerische Post AG; Bellinzona, Bern, Neuenburg, Renens; Híbrido; CHF 120 000 - 140 000; Tempo integral

Resumo da oferta

Die Schweizerische Post AG is seeking a Technical Product Manager for CIAM to shape authentication, authorization and digital identity services. You will define the CIAM roadmap, translate business needs into technical specs and lead epics from ideation to rollout.

You’ll collaborate with business teams, architects and security experts to ensure secure, seamless access across services while aligning with security and customer experience goals.

Qualificações

• Extensive experience in IAM and CIAM.
• Proven track record as technical product manager or similar role.
• University degree in informatics/IT/cybersecurity or related field with relevant certifications.
• Solid understanding of CIAM architectures, identity governance, and lifecycle processes.
• Strong stakeholder management and communication skills.

Responsabilidades

• Define and drive the CIAM vision, roadmap and development.
• Ensure secure, seamless access to digital services via CIAM features.
• Act as central contact for business stakeholders, architects, security and development teams.
• Translate business needs into technical requirements; write epics, user stories and specs.
• As Epic Owner, manage CIAM initiatives from ideation to rollout and testing.
• Align CIAM solutions with security strategies and customer experience goals.
• Manage product backlog with prioritization and transparency.

Conhecimentos

CIAM architectures

Identity governance

Authentication & Authorization

Backlog management

Stakeholder management

Communication skills

Problem solving

Formação académica

University degree in Informatics/IT/Cybersecurity/Business IT

Descrição da oferta de emprego

Are you passionate about developing secure, scalable and customer-centric solutions for digital identities? Do you enjoy working at the interface between business, technology, security and customer experience? As Technical Product Manager for Customer Identity & Access Management (CIAM), you play a decisive role in shaping the future of customer authentication, authorization and digital identity services in our organization.

You help us lay the foundation for seamless customer access, trustworthy digital interactions and a secure digital ecosystem that supports our strategic business goals.

How you make a difference

• As Technical Product Manager for the Customer Identity & Access Management platform, you are responsible for defining and driving forward the vision, roadmap and development of our CIAM services.
• You ensure that customers can access our digital services securely, seamlessly and efficiently by continuously improving the functions for authentication, authorization, registration and the identity life cycle.
• Together with the product owners in the Business team, you act as a central contact person for business stakeholders, architects, security specialists, development teams and external partners on all CIAM-related topics.
• You define and manage product requirements, translate business needs into technical solutions and formulate epics, user stories, acceptance criteria and functional specifications.
• As Epic Owner, you manage CIAM-related initiatives from brainstorming and business analysis to implementation and testing, right through to successful rollout.
• You consistently align CIAM solutions with company-wide security strategies and customer experience goals.
• You actively manage the product backlog, prioritize functions based on business value and risk and ensure transparency with regard to roadmap progress and delivery commitments.

What you have to offer

• You have in-depth IT knowledge and several years of professional experience in the fields of Identity & Access Management (IAM) and Customer Identity & Access Management (CIAM).
• You have proven experience as a technical product manager, product owner, business analyst or in a comparable role in complex corporate environments.
• Your profile is rounded off by a university-level degree in informatics, information technology, cybersecurity, business informatics or a comparable specialist discipline, as well as relevant certifications or advanced training.
• You successfully apply a solid understanding of CIAM architectures, identity governance, authentication and authorization mechanisms, identity lifecycle processes and access control concepts to real-world scenarios.
• You are characterized by a sense of individual responsibility, a customer focus and a proactive approach to solving problems and promoting innovation.
• In the context of stakeholder management, you impress with your strong communication and coordination skills.
• You have a very good knowledge of a first national language, both oral and written, and you have a good knowledge of German as well as English.

To promote gender diversity, we particularly welcome applications from women.