Technical Architect - Life Sciences Cloud- French Or German Speaker

Salesforce, Inc.; Switzerland; On-site; CHF 120,000 - 180,000; Full time

Job summary

Salesforce Professional Services seeks a Technical Architect to help pharmaceutical, biotech and medical technology customers implement Life Sciences Cloud solutions. You will own solution components, collaborate with architects, and advance your design and advisory skills in a regulated environment.

You will work with customers on use cases like healthcare professional engagement and patient services, contributing to design, configuration and integration while ensuring privacy and security

Qualifications

• German or French professional working proficiency for workshops and client interaction.
• Authorized to work in Switzerland with valid work permit.
• 3+ years of technical consulting or Salesforce delivery, incl. 2+ years hands-on Salesforce.
• Consulting background with direct customer engagement and delivering technology solutions.
• Solid Salesforce design, data modeling, security and access management foundations.
• Hands-on Salesforce configuration and custom development with OO programming understanding.
• Experience with APIs, integrations and data migration to explain data exchange.
• Awareness of data privacy and security in regulated Life Sciences delivery.
• Experience in agile delivery teams and ownership of a defined component.
• Clear communication and problem-solving, able to explain tech to business and tech colleagues.
• Collaborative, eager to learn, travel willingness.

Responsibilities

• Build and maintain trusted customer relationships and translate business priorities into practical technical recommendations.
• Own defined components or workstreams and align with architecture.
• Participate in discovery workshops and translate healthcare requirements into designs.
• Configure and develop Salesforce solutions, with data models and integrations.
• Address privacy, consent, security and auditability requirements in solutions.
• Document design decisions and support testing, reviews and prototypes.
• Contribute to data migration, deployment and release activities.
• Collaborate with project teams to estimate work and manage risks.
• Share learnings and reusable components with the team.

Skills

German or French proficiency

Salesforce delivery experience

Consulting background

Agile delivery

Problem solving

Tools

Salesforce

APIs

Data migration

Integrations

Security & access

Job description

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce Professional Services is seeking a Technical Architect to help pharmaceutical, biotechnology and medical technology customers implement solutions on Salesforce Life Sciences Cloud. Working within the Customer Success Group (CSG), you will combine hands-on delivery with customer consulting to build secure, scalable and maintainable solutions.

This opportunity is suited to Salesforce consultants or developers taking the next step into technical architecture. You will own defined solution components or work-streams with support from experienced architects, progressively building your design and customer advisory skills. Appointment level and responsibilities will reflect relevant experience.

You will work with customers and partners on use cases such as healthcare professional engagement, medical affairs and patient services. You will contribute to solution design, configuration, development and integration while learning how to deliver effectively within a regulated Life Sciences environment.

Your Impact

• Build customer relationships, understand business priorities and contribute practical technical recommendations with support from the wider project team.
• Take ownership of defined solution components or technical workstreams, aligning your designs with the overall architecture and seeking review on complex decisions.
• Participate in discovery workshops and translate requirements for healthcare professional (HCP) and healthcare organisation (HCO) engagement, medical affairs or patient support into solution designs.
• Configure and develop Salesforce solutions, and contribute to data models, integrations and access controls using established patterns and platform best practices.
• Work with experienced architects and customer specialists to implement agreed privacy, consent, security and auditability requirements, and support validation activities where applicable.
• Document design decisions, build prototypes and support testing, troubleshooting and code or configuration reviews.
• Contribute to data migration, deployment and release activities, helping maintain data quality and reliable delivery.
• Collaborate with project managers, developers, consultants and customer teams to estimate work, track dependencies and raise risks or blockers early.
• Explore relevant automation and AI use cases under architectural guidance, considering data access, testing and human oversight.
• Share what you learn, contribute reusable documentation and solution components, and actively seek feedback to develop your consulting and architecture skills.

Required Qualifications

• Professional working proficiency in German or French, both written and spoken, sufficient to participate in customer workshops, explain solution designs and collaborate with customer teams in at least one of these languages.
• Candidates must already be authorised to work in Switzerland and hold a valid Swiss work permit where required.
• 3+ years of technical consulting, software engineering or Salesforce delivery experience, including 2+ years of hands-on Salesforce implementation.
• A consulting background with experience working directly with customers, gathering requirements and contributing to the delivery of technology solutions.
• Solid foundations in Salesforce application design, data modelling, security and access management, with an interest in developing broader architecture expertise.
• Hands-on experience with Salesforce configuration and custom development, supported by an understanding of object-oriented programming.
• Practical experience with APIs, integrations or data migration, and the ability to explain how connected applications exchange data.
• Awareness of data privacy and security principles, together with a willingness to learn the requirements of regulated Life Sciences delivery.
• Experience contributing to technical designs and working in agile delivery teams, with the ability to own a defined component and seek guidance when needed.
• Clear communication and problem-solving skills, with the ability to explain technical choices to business and technical colleagues.
• A collaborative approach, willingness to learn and availability to trav