Strategic Grocery & Retail Key Accounts Lead

Just Eat Switzerland; Zürich; On-site; CHF 77,000 - 94,000; Full time

Benefits offered by this job

GA transit pass provided

Laptop and company mobile phone

Career development opportunities

Team events

Pension plan

Training resources

Meal benefits

Job summary

Just Eat Takeaway.com Switzerland is seeking a seasoned Key Accounts Manager for Grocery & Retail. You will manage strategic accounts, onboard stores, and drive expansion, marketing activities and customer satisfaction.

You will lead negotiations, prepare proposals, and report on sales performance to optimise partner value. Strong German and English skills are essential, with additional languages a plus.

Qualifications

• Proven track record managing strategic/enterprise accounts in retail or gastronomy or a service oriented industry.
• Native German speaker with professional fluency in English; Italian/French a plus.
• Results oriented with a history of exceeding targets and delivering value.

Responsibilities

• Manage and build relationships with a portfolio of key accounts in grocery & retail to ensure ongoing business and customer satisfaction.
• Onboarding and training of new and existing stores including troubleshooting.
• Develop and implement account plans for own key accounts including expansion potential and marketing activities.
• Lead or participate in negotiations with key accounts and prepare proposals for contracts.
• Prepare and follow up on management reports on sales performance.
• Advise key accounts on how to optimally use Just Eat solutions and offerings.
• Collaborate with Grocery & Retail Team to grow this segment in Just Eat Switzerland.

Skills

Key account management

Retail & grocery accounts

CRM tools (Salesforce)

G-Suite proficiency

English proficiency

Tools

Salesforce

G-Suite

Reporting tools

AI tools

Job description

Just Eat Takeaway.com Switzerland is seeking a seasoned Key Accounts Manager for Grocery & Retail. You will manage strategic accounts, onboard stores, and drive expansion, marketing activities and customer satisfaction.

You will lead negotiations, prepare proposals, and report on sales performance to optimise partner value. Strong German and English skills are essential, with additional languages a plus.