Senior Solutions Engineer [Zurich/Geneva/Lausanne/Sion]

Taurus SA; Genf; Hybrid; CHF 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Hybrid remote work and flexible hours

Opportunity to work at intersection of

Skilled and experienced team

Fast-paced learning environment and an

Zusammenfassung

Taurus SA is seeking a Senior Solutions Engineer to join a hands-on Solutions Engineering team. You will bridge engineering and client IT, delivering complex deployments, configurations, and knowledge transfer across hybrid environments.

You will work with customers to define requirements, design scalable solutions, and ensure high-quality service, aiming for strong adoption and satisfaction in a global FinTech context.

Qualifikationen

• 8+ years hands-on experience in integrating products in complex environments.
• Proven track record as Solutions Architect/Pre-Sales/Technical Account Manager.
• Experience with virtualization, VDI, backup and application management.
• Strong DevOps tooling knowledge: Linux, Kubernetes, OpenShift, Docker, Ansible, Terraform, Python, YAML, Shell.
• SQL database knowledge and programming in Go, Java, or Python.
• Excellent written and verbal communication skills.
• Willing to travel regularly.

Aufgaben

• Deliver a variety of technology services across the product offering lifecycle.
• Lead planning, installation and integration in physical, virtual or hybrid IT environments.
• Provide advanced professional services including product customization and integration.
• Maintain relationships with customers, drive adoption and retention.
• Act as strategic advisor to customers and communicate Taurus value.
• Coordinate knowledge transfer to partners and customers.
• Collaborate with engineering to resolve client issues and improve satisfaction.
• Organize and improve customer documentation.

Kenntnisse

DevOps experience

Customer-facing

Communication skills

Travel willingness

Team focus

Tools

Kubernetes

Docker

Ansible

Terraform

OpenShift

Python

Jobbeschreibung

Do you want to be part of a new entrepreneurial adventure and help build the next global FinTech, then we might just have the job for you.

Taurus is a global leader in digital asset infrastructure for banks, public and private companies. Using blockchain technology, its platform covers cryptocurrencies, tokenized securities, tokenized assets (such as NFTs), digital currencies, and stablecoins.

We are looking for ambitious and driven individuals to support our fast global growth.

Tasks

Taurus is looking for a Senior Solutions Engineer.

Being a hands‑on technical architect part of the global Solutions Engineering team, you will be the bridge between our engineering teams and our client’s technical (i.e. IT, system administration, database, engineering, devops) teams.

You will work closely with customers and partners to provide creative solutions, successfully deliver implementations and offer resilient and high quality services.

You have a driven work ethic, strong communication skills and a track record for providing high customer satisfaction. You will define requirements, brainstorm solutions, develop roadmaps, improve systems architecture, and design features with teams across our client’s organization from IT and business stakeholders to non‑technical end‑users.

You will be responsible for the following activities:

• Deliver a variety of technology services to our customers. The service needs will vary by client, it will include every aspect of our product offering lifecycle, including hands‑on technical deployments, configurations, knowledge transfer, software upgrades, maintenance and deprecation
• Leading the planning, installation and integration of Taurus solutions in physical, virtual or hybrid IT environments
• Deliver advanced (hands‑on, technical) professional services (product customization and integration, including upgrades, troubleshooting, etc.) in customer environments
• Maintain and support overall relationships with customers; this includes increasing adoption, and ensuring retention and satisfaction
• Establish trusted relationships with each customer as a strategic advisor and support the continued value of our products and services
• Work with customers to continuously improve Taurus’s offering and learn customers’ needs and requirements
• Advocate customer needs/issues across Taurus
• Ensure the knowledge transfer on all aspects of Taurus products to partners and customers
• Work closely with members of the engineering team to quickly resolve any client issues and constantly drive customer satisfaction post‑sales
• Organize and improve technical and user documentation for customers

Requirements

• 8+ years of hands‑on technical experience in integrating products (using/debugging APIs, kubernetes deployments, network issues, etc. ) in complex environments and organizations - financial services a plus
• Proven experience as a techincal Solutions Architect, Solutions Engineer/Pre‑Sales Engineer, Technical Account Manager or equivalent history of increasing customer satisfaction, adoption, and retention
• Proven experience with corporate IT environments and frameworks such as virtualization, VDI, backup and application management
• Proven experience in various DevOps build and testing processes, releases management, products lifecycle management
• Strong knowledge of modern DevOps tooling (Linux, Kubernetes, Openshift, Docker, Ansible, Terraform, Python, YAML, Shell)
• Ability to deploy both simple and complex solutions and integrate them into already existing production environments
• Knowledge/experience in database management (SQL) and software development, preferably in Go, Java, or Python
• Impeccable written and verbal communication skills
• Eager to learn, highly focused on the target, team results‑oriented
• Willing to travel regularly to visit customers

Benefits

• An opportunity to work at the intersection of digital assets and finance
• A skilled and experienced team, including world‑renowned experts
• A fast‑paced learning environment, entrepreneurial spirit and team spirit
• A great moment to join as the company grows and expands
• State‑of‑the‑art technology and IT infrastructure
• Hybrid remote work and flexible working hours

As the company evolves in a dynamic and innovative environment, its DNA is based on merit. As such, there will be significant growth opportunities for candidates with an open and can‑do mindset. We are an equal opportunity employer.

Note

We will not consider applications via agencies.

taurushq[.]com