Senior Service Architect 80-100%

Sunrise GmbH; Zürich; On-site; CHF 140,000 - 170,000; Full time

Job summary

Sunrise is seeking a Senior Service Architect to lead the architecture and evolution of our B2B connectivity and network security services in Switzerland. You will translate business requirements into technical designs and roadmaps, shaping resilient, scalable offerings across a multinational environment.

The role emphasizes working with Product Management, driving proofs-of-concept, and ensuring cost-efficient operations while maintaining high standards of security and performance.

Qualifications

• Degree in Telecommunications, Computer Science or a comparable technical field.
• Extensive experience designing and delivering B2B network services in telecom/ISP environments.
• Strong understanding of IP networking technologies (IP/MPLS, BGP, broadband architectures).
• Hands-on knowledge of network security solutions including firewalls and DDoS protection.

Responsibilities

• Drive the architecture and evolution of Sunrise’s B2B connectivity and network security services.
• Define service architectures, technical standards, and platform roadmaps.
• Collaborate with Product Management to develop new service offerings and enhance existing services.
• Translate business requirements into technical design, implementation plans and engineering guidelines.
• Plan and execute proof-of-concept tests, validations and technical assessments.
• Improve service resilience, automation, operational visibility and cost efficiency.

Skills

B2B network services

IP networking

BGP

firewalls

DDoS protection

technical design

english communication

Education

Degree in Telecommunications

Degree in Computer Science

Job description

Senior Service Architect 80-100%

At Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It’s where respect and innovative ideas combine with real teamwork – every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success story.

Behind every simple customer service is a highly complex network. In the Services, Voice & Automation team, you will shape B2B connectivity and network security services used by businesses across Switzerland. We work across a wide range of technologies and vendors, turning complex network topologies into standardized, scalable services. The work is varied, priorities change, and several projects often run in parallel, which is exactly what makes the role interesting.

YOUR CHALLENGE:

• Drive the architecture and evolution of Sunrise’s B2B connectivity and network security services
• Define service architectures, technical standards, and platform roadmaps.
• Work with Product Management to develop new service offering and enhance existing services
• Translate business requirements into technical design, implementation plans and engineering guidelines
• Plan and execute proof-of-concepts, testing activities, and technical validations
• Improve service resilience, automation, operational visibility and cost efficiency

YOUR SKILLS:

• Degree in Telecommunications, Computer Science, or a comparable technical field
• Extensive experience designing and delivering B2B network services in a telecom or ISP environment
• Strong understanding of IP networking technologies such as IP/MPLS, BGP, and broadband service architectures
• Hands‑on knowledge of network security solutions, including firewalls and DDoS protection platforms
• Experience creating high‑level and detailed technical designs and documentation
• Ability to communicate complex technical topics clearly to technical and non-technical stakeholders
• Fluent English. is a plus

At Sunrise, you’ll be working in a dynamic and multinational environment where every voice is heard, perspectives are shared and values are lived. Diversity isn’t just a program for us, it’s part of our DNA. By celebrating our differences, we achieve great things together.

Sunrise has partnered with «Advance – Gender Equality in Business». We’ve also been awarded the Swiss LGBTI label and «Fair-ON-Pay Advanced» certification as recognition for offering all our employees equal pay for work of equal value.

Ready to rise to the challenge? Then join the team and actively shape our future!

• Sunrise GmbH
  Thurgauerstrasse 101B
  8152 Glattpark (Opfikon)