Senior Salesforce AI Architect - Life Sciences

Salesforce.com Sàrl; Lausanne; On-site; CHF 102,000 - 153,000; Full time

Job summary

Salesforce is seeking a highly motivated Marketing Solution Engineer Specialist to join our team in Dublin, supporting Small and Medium Business customers.

This role sits at the intersection of digital marketing strategy and technology, acting as a trusted advisor who architects unified data strategies using Data360 to power personalized customer engagement across the full digital marketing portfolio, spanning Agentforce Marketing Solutions for AI-driven, agentic customer communications.

Qualifications

• 8+ years of enterprise architecture or technical consulting experience, including 4+ years leading Salesforce implementation projects.
• Experience delivering technology solutions for pharmaceutical, biotechnology or medical technology organisations.
• Strong Salesforce application design skills, supported by data modelling, integration, identity, security and platform scalability.
• Hands-on configuration and development experience, including Salesforce customisation and coding in object-oriented languages.
• Experience with APIs, enterprise integration patterns, data migration and the design of connected enterprise applications.
• Understanding of delivery in regulated environments and the ability to work with customer specialists on privacy, consent, data integrity and validation requirements.
• Proven ability to lead technical teams, manage architecture decisions and deliver through agile methods across distributed, multidisciplinary teams.
• Strong communication, presentation and facilitation skills, with the ability to explain technical trade-offs and influence senior stakeholders.
• Ability to take ownership of complex problems, learn new technologies quickly and travel regionally or occasionally internationally according to customer needs.

Responsibilities

• Take on complex business challenges, using research and business assessment to define problems, generate ideas, identify opportunities, and recommend actionable next steps.
• Collaborate with business stakeholders and technical teams to develop comprehensive solutions and customer roadmaps for Agentforce Marketing and Data 360 and how they enable customers to create hyper-personalized customer experiences.
• Showcase Agentforce Marketing and Data360 through compelling software demonstrations and rapid prototyping, and deliver executive-level presentations that bring connected, data-driven customer experiences to life.
• Construct future-state customer journey strategies and long-term technology roadmaps, partnering with the customer, Account Executive, and Partners on discovery, analysis, and data-activation recommendations, including how emerging capabilities from Contentful and Qualified extend the Agentforce Marketing stack.

Skills

Salesforce architecture

Data modelling

APIs & integrations

Leadership

Agile delivery

Regulated environments

Communication

Travel readiness

Education

Computer Science degree

Engineering degree

Tools

Salesforce Life Sciences Cloud

Contentful

Qualified

Job description

Salesforce is seeking a highly motivated Marketing Solution Engineer Specialist to join our team in Dublin, supporting Small and Medium Business customers.

This role sits at the intersection of digital marketing strategy and technology, acting as a trusted advisor who architects unified data strategies using Data360 to power personalized customer engagement across the full digital marketing portfolio, spanning Agentforce Marketing Solutions for AI-driven, agentic customer communications.