Senior Project Director

MCI Group; Genf; Vor Ort; CHF 100.000 - 130.000; Vollzeit

Zusammenfassung

MCI Group, a global engagement marketing agency based in Geneva, Switzerland, is seeking a Senior Project Director for their premium brand, Black Flower Agency. The role focuses on leading luxury brand experiences and managing prestigious client accounts while fostering long-term relationships.

The ideal candidate will have a minimum of 8 years' experience in the communication or event agency sectors, particularly in luxury. Responsibilities include overseeing project execution and ensuring client satisfaction through operational excellence and strategic growth.

Qualifikationen

• Minimum 8 years’ experience in Communication or Event Agency focused on luxury.
• Proven success in delivering high-end experiences for international clients.
• Experience managing Director-level relationships.

Aufgaben

• Lead a portfolio of prestigious client accounts.
• Define and implement operational frameworks for luxury activations.
• Oversee proposals and ensure quality and client satisfaction.

Kenntnisse

Communication expertise

Event management

Leadership

Negotiation abilities

Fluent in French and English

Ausbildung

Degree in Event Management, Luxury Hospitality, or Business

Tools

MS Office

CRM tools

Jobbeschreibung

We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.

Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.

We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

Black Flower Agency is one of our premium brands, dedicated to crafting tailor-made luxury brand experiences for the world’s most prestigious clients. We combine creativity, precision, and hospitality excellence to deliver unforgettable moments that resonate with exclusivity and sophistication.

As Senior Project Director at Black Flower Agency, you lead a portfolio of prestigious client accounts, delivering tailor-made luxury Brand Experiences. You cultivate exclusive relationships, ensure flawless execution, and embody the agency’s commitment to excellence, creativity, and premium hospitality services.

Leadership & Relationship Management

• Planning of operational roles within their event / project teams
• Help the Account Director in the planning of operational roles within the BU
• Coaching project development teams and participating in the realisation of concepts and proposals
• Develop strategic growth plans for high‑end clients.
• Lead and coach the team with a focus on excellence and creativity.
• Foster long‑term, trust‑based relationships with luxury clients.
• Represent Black Flower Agency at premium industry events and social gatherings.

Project Management

• Define and implement operational frameworks for luxury activations
• Oversee proposals and client presentations with precision and elegance.
• Supervise project execution, ensuring quality, budget control, and client satisfaction.
• Collaborate with production teams to deliver immersive brand experiences.
• Ensure hospitality services reflect the highest standards of guest management.
• Support cross‑functional collaboration across business units.
• Monitor KPIs and lead post‑event debriefs to drive continuous improvement.
• Ensure profitability across all luxury projects
• Manage overall account portfolio budgets with strategic foresight.
• Proper reconciliation (operational, financial) of all projects handled by their event /project teams
• Ensuring the profitability of the events and projects organised, managing and verifying all income and expenditure.

Administration and IT

• Maintain accurate records and tools to support operational excellence.
• Promote best practices in CRM and reporting systems.

Job Requirements

• Minimum 8 years’ experience in Communication or Event Agency with luxury industry focus
• Proven success in delivering high‑end experiences for international clients.
• Experience managing Director‑level relationships in global corporations.
• Strong leadership in managing mid‑size to large teams.
• Fluent in French and English; additional languages are a plus (Italian)
• Proficient in MS Office and CRM tools.
• Degree in Event Management, Luxury Hospitality, or Business.
• Expertise in marketing, communication, Hospitality services and brand experience
• Strategic thinking and problem‑solving skills.
• Outstanding interpersonal and negotiation abilities.
• Impeccable personal presentation aligned with luxury standards.