Senior OpenStack Engineer — Cloud Reliability & Escalations

nttlimited; Schweiz; Vor Ort; CHF 140.000 - 190.000; Vollzeit

Zusammenfassung

NTT DATA in Winterthur, Switzerland, seeks an experienced L3 OpenStack Engineer to provide senior‑level engineering and operational support for enterprise OpenStack environments. The role emphasizes complex troubleshooting, control‑plane operations, architecture validation, performance optimization, and incident leadership.

You will guide L2 teams, ensure platform resilience, and collaborate with Linux, Kubernetes, networking, and storage groups to deliver stable, scalable cloud services across

Qualifikationen

• Extensive experience administering and supporting enterprise OpenStack environments.
• Strong expertise in OpenStack architecture, operations, and troubleshooting.
• Solid understanding of Linux systems, virtualization, networking, storage, and cloud infrastructure technologies.
• Experience with performance analysis, capacity planning, high availability, and platform resilience.
• Proven ability to resolve complex technical issues and lead incident response activities.
• Strong analytical, communication, and stakeholder management skills.

Aufgaben

• Provide advanced administration and engineering support for OpenStack cloud platforms.
• Lead complex troubleshooting and root cause analysis across OpenStack services and infrastructure components.
• Manage control‑plane health, platform resilience, and operational readiness.
• Support multi‑region and multi‑availability‑zone environments, ensuring reliable and scalable service delivery.
• Validate architecture designs and provide recommendations for performance, capacity, and operational improvements.
• Act as an escalation point for critical incidents and complex operational challenges.
• Mentor and guide L2 engineers through advanced day‑2 operational scenarios.
• Develop and maintain technical documentation, operational procedures, and best practices.
• Collaborate with infrastructure, Linux, Kubernetes, networking, and storage teams to ensure end‑to‑end platform stability.

Kenntnisse

OpenStack

Linux

Networking

SRE practices

Incident response

Tools

Kubernetes

RHCA

CKA

CKS

OpenStack architecture

Jobbeschreibung

NTT DATA in Winterthur, Switzerland, seeks an experienced L3 OpenStack Engineer to provide senior‑level engineering and operational support for enterprise OpenStack environments. The role emphasizes complex troubleshooting, control‑plane operations, architecture validation, performance optimization, and incident leadership.

You will guide L2 teams, ensure platform resilience, and collaborate with Linux, Kubernetes, networking, and storage groups to deliver stable, scalable cloud services across