Senior Lead - Global Digital Planning & Strategy

On; Zürich; On-site; CHF 150,000 - 210,000; Full time

Job summary

On seeks a Senior Lead to join Global Digital Planning & Strategy, elevating DTC e-commerce strategy and execution across the Digital organization. You will partner with Digital management to drive rhythm of business and turn ambitious visions into action.

This role demands strong stakeholder management and a bias for action in a fast-growing environment, with the ability to build robust reporting frameworks such as Jira dashboards to track OKRs and performance.

Qualifications

• 8+ years of experience in Strategy Consulting, Business Operations, Chief of Staff roles, or Digital Strategy.
• Strong systems-thinking mindset; able to zoom out and manage OKR tracking and Jira reporting.
• Exceptional written and verbal communication in English for C-suite audiences.
• Proven track record of managing complex stakeholder relationships across cross-functional teams.
• Thrives in a fast-paced, rapidly scaling environment with ambiguity and bias for action.

Responsibilities

• Define long-term growth roadmap and translate strategy into actionable plan.
• Prioritize resources and manage annual OKR planning with progress tracking.
• Lead cross-functional initiatives across Digital functions.
• Define reporting frameworks (e.g., Jira dashboards) and ensure integration.
• Prepare Senior Leadership materials and support board/escalation needs.
• Facilitate regular Digital meetings and leadership offsites.
• Define internal communications plan for the digital organization.
• Synthesize inputs from stakeholders and drive aligned actions.

Skills

Experienced Operator

Strategic & Analytical

Excellent Communicator

Uniter & Influencer

Agile Problem Solver

Tools

Jira

Job description

In short

We are seeking a Senior Lead to join our Global Digital Planning & Strategy team. In this high-impact role, you will be instrumental in elevating our Direct-to-Consumer (DTC) E-commerce strategic planning and execution capabilities, with a mandate to shape our Digital strategy and operationalize its execution.

In this role, you will act as a strategic partner for our Digital management team. You will drive the rhythm of business operations, spearhead cross-functional initiatives, and ensure alignment across our Digital teams. If you excel at navigating ambiguity, building robust reporting frameworks, and turning high-level visions into actionable roadmaps—all while keeping a pulse on the day-to-day operations during rapid scaling—this is the role for you.

Your mission

Strategy & Roadmap

• Drive Growth: Support the VP of Digital in defining the long-term growth roadmap and future vision.
• Translate Strategy to Action: Translate the Digital function’s overarching strategy into a clear, actionable roadmap.
• Prioritize Resources: Orchestrate the yearly OKR planning process, tracking progress throughout the year and pivoting resources where necessary to ensure we hit our North Star goals.
• Guide Functions: Support various Digital functions in prioritizing their efforts and focusing on highest-impact deliverables.

Operations & Execution

• Connect the Dots: Spearhead high-impact, cross-functional initiatives that fall between departmental lines, ensuring no "strategic balls" are dropped during our rapid scaling.
• Clear the Path: Proactively identify and relentlessly remove roadblocks hindering team execution.
• Establish Frameworks: Define reporting frameworks (e.g., Jira workflows, dashboards), ensuring seamless integration with the rest of the organization and establishing a predictable cadence.
• Track Performance: Build and manage progress trackers to actively monitor progress against OKRs and core business objectives.

Leadership Support & Meeting Cadence

• Executive Preparation: Lead the preparation, content creation, and follow-up actions for Senior Leadership meetings, ensuring that Retail and Digital interests are accurately represented and decisions are swiftly translated into action.
• High-Stakes Deliverables: Support the VP of Digital and leadership team with critical, ad-hoc presentation needs for top-level stakeholders (e.g., Board of Directors, Executive Leadership Board).
• Empower Partners: Facilitate high-stakes presentations for partner teams, ensuring messaging is crisp and aligned with digital objectives.
• Own the Rhythm of Business: Facilitate the preparation of regular Digital meetings (e.g., Weekly, Monthly & Quarterly reviews) as well as leadership offsites.

Communications & Stakeholder Management

• Drive Communications: Define and manage the internal communications plan for the digital organization, keeping all levels informed and aligned.
• Synthesize Inputs: Act as a central hub to actively collect, synthesize, and act upon input from all key stakeholders across the business.

Your Story

• Experienced Operator: You have 8+ years of experience in Strategy Consulting, Business Operations, Chief of Staff roles, or Digital Strategy
• Strategic & Analytical: You possess a strong systems-thinking mindset and can seamlessly zoom out to look at the big picture and zoom in to manage the granular details of OKR tracking and Jira reporting
• Excellent Communicator: You have exceptional written and verbal communication skills in English, with a proven ability to distill complex concepts into concise, compelling presentations for C-suite executives and senior leadership
• Uniter & Influencer: You have a track record of successfully managing complex stakeholder relationships. You know how to collect input, build consensus, and drive action across cross-functional teams without needing formal authority
• Agile Problem Solver: You thrive in a fast-paced, rapidly scaling environment. You are able to work with ambiguity and possess a bias for action, stepping in wherever needed to keep strategy moving