Senior Lead - Distributor Operations

On; Zürich; Vor Ort; CHF 150.000 - 210.000; Vollzeit

Zusammenfassung

On is seeking a Senior Lead - Distributor Operations, EMEA, to define and execute the operational strategy for premium footwear, apparel, and accessories across distributor networks in the region. You will guide a dedicated team to align regional logistics with global standards and elevate orderbook management for sustainable growth.

You will collaborate with Sales, Supply Chain, Finance, and Logistics, leverage BI and ERP (D365), and lead a culture of excellence and mentorship.

Qualifikationen

• 8+ years of experience in operations, logistics or supply chain with premium consumer brands.
• 2+ years of direct people leadership across regional/distributor teams.
• Fluent English; strong data analysis and cross-functional collaboration.

Aufgaben

• Lead long-term omni-channel distributor operations strategy across EMEA.
• Define distributor compliance, packaging standards, and labeling.
• Draft SOPs for regional sales, compliance, and product supply.
• Partner with Sales, Finance and Logistics to improve product flow.
• Analyze shipment data with BI tools and mitigate risks.
• Represent EMEA in ERP tests and program initiatives.
• Mentor and grow a high-performance cross-border team.
• Drive new ways of working to scale distributor ops.

Kenntnisse

Operations management

Leadership

Supply chain

Data analysis

Excel modeling

MS Dynamics 365

Tools

MS Dynamics 365

Excel

Jobbeschreibung

In short As the Senior Lead - Distributor Operations, EMEA, you will define and execute the operational strategy for premium footwear, apparel, and accessories across distribution networks in the Region. You will balance complex supply chain execution with deep collaborative partnership, bridging local regional logistics with global operational standards. Reporting to the Head of Regional Supply Chain on the EMEA team, you will guide a dedicated team to elevate orderbook management and champion process scalability that supports sustainable commercial growth across the region.

In short As the Senior Lead - Distributor Operations, EMEA, you will define and execute the operational strategy for premium footwear, apparel, and accessories across distribution networks in the Region. You will balance complex supply chain execution with deep collaborative partnership, bridging local regional logistics with global operational standards. Reporting to the Head of Regional Supply Chain on the EMEA team, you will guide a dedicated team to elevate orderbook management and champion process scalability that supports sustainable commercial growth across the region.

Your mission

• Lead the end-to-end long-term strategy for omni-channel customer service and regional supply chain operations for distributor networks across EMEA
• Define and optimize distributor compliance initiatives, driving customer-centric value-added services, packaging standards, and localized labeling requirements
• Establish and document clear standard operating procedures across regional sales operations, compliance, and product supply to build a resilient operational foundation
• Partner with Sales, Supply Chain, Finance, and Logistics teams to streamline product flow, enhance supply visibility, and increase delivery efficiency
• Leverage business intelligence reporting tools to analyze shipment data, proactively escalating supply chain risks and implementing data-informed mitigation strategies
• Represent the EMEA region in global system testing, ERP enhancements, and organizational program initiatives to scale internal capabilities
• Build a collaborative and psychologically safe team culture focused on operational excellence, providing continuous mentorship and clear pathways for talent development
• Act as a change agent by leading and innovating the design and implementation of optimized ways of working to elevate distributor operations to a best-in-class standard

Your story

• You bring 8+ years of functional experience in operations, logistics, or supply chain management within a premium omnichannel consumer goods brand
• You bring 2+ years of direct people leadership experience guiding operational teams and managing regional or distributor-focused service delivery
• Proven expertise operating within a high-growth environment, navigating complex distribution networks and regional compliance landscapes across EMEA
• Advanced systems capability including intermediate Excel modeling, automated reporting insights, and deep familiarity with ERP systems such as Microsoft D365
• Professional fluency in English with the ability to articulate complex operational problems concisely to both technical execution teams and senior leadership
• Exceptional problem-solving capability rooted in data analysis and root-cause mapping, with an approach that treats operational setbacks as learning opportunities
• Mobility and flexibility to align schedules and co-create workflows across international matrix environments, partnering with peers across Americas and APAC

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.