Senior Delivery Manager

ELCA Information Technology Ltd.; Bern; Hybrid; CHF 180,000 - 240,000; Full time

Benefits offered by this job

AI and Agentic Engineering exposure

Career development and coaching

Modern ways of working with flexible 홈

Integrated ELCA expertise access

Strong delivery-focused teams with IT/

Job summary

ELCA Information Technology Ltd. seeks a senior delivery leader to supervise project leaders, own complex client projects, and steer the delivery portfolio with clear KPIs.

You will collaborate with offshore teams and customer partners to ensure value and satisfaction, while driving pre-sales and AI-enabled engineering transformations. You have a degree in IT or related field and 10+ years leading large software programs, with strong German and English client communication and a track record in

Qualifications

• Degree in IT or related field, with leadership experience in large software projects.
• Hands-on project leadership and coaching of other project leads.
• Delivery-focused with strong client-facing communication.

Responsibilities

• Supervise and lead project leaders and teams, coaching and escalation handling.
• Lead complex, large client projects from scoping to go-live.
• Own delivery portfolio, monitor status, risks, margin and KPIs.
• Collaborate with customer stakeholders and client partner to manage expectations.
• Lead tenders and offers with a delivery perspective and pre-sales involvement.
• Drive AI-supported, agentic engineering and scale new ways of working.
• Shape the strategic direction of the business line with senior leadership.

Skills

Leadership

Coaching

Delivery management

Client communication

Public/regulatory sector experience

Education

Degree in IT or related field

Job description

Build high-value software with AI-powered engineering in a team that takes ownership, grows together and delivers. As part of the ELCA Java Business Line, you are accountable for a portfolio of demanding client projects. You supervise and lead the project leaders in your portfolio, lead major projects yourself, and work in close exchange with our clients and client partners. You contribute to the evolution of the business line. You also drive the transformation of software engineering towards AI-supported and agentic ways of working, in your teams and across the business line.

The role:

• Supervise and lead project leaders and teams: Be their point of contact for delivery and development: steer and review their projects, coach them and act as escalation point. You also manage your teams and take part in recruiting.
• Lead complex, large projects yourself: Take full responsibility for demanding client projects, from scoping to go-live. You lead them hands-on, not just from the side.
• Own the delivery portfolio: Keep track of status, risks, margin, staffing and client satisfaction, and steer with the Head of Business Line using clear KPIs. Work closely with our offshore teams in Mauritius and Vietnam.
• Work closely with the customer: Be a visible counterpart for client stakeholders, manage expectations and resolve issues early, in tandem with the client partner who owns the relationship.
• Lead and supervise tenders and offers:Shape them with a strong delivery view, take part in pre-sales meetings and workshops, and support business development, together with the client partner, architects and sales.
• Drive the transformation towards AI-supported and Agentic Engineering:Start in your own portfolio and teams, pilot and scale new ways of working (e.g. coding agents, AI-supported testing and review), and share what works across the business line.
• Shape the strategy of the business line: Contribute to its strategic definition and development, in close collaboration with the Head of Business Line and the other Delivery Managers.

Our offer:

• The opportunity to shape the transformation of software engineering and the growth of the Java Business Line, with the full support of the ELCA Group.
• Strong, fully integrated teams with direct access to ELCA's expertise in architecture, data & AI and security.
• AI and Agentic Engineering are part of everyday delivery: experienced engineers stay in control and accountable for quality, and you help shape how software gets built.
• Career and personal development through training, coaching and internal career paths.
• Modern ways of working, with flexible home office possibilities.

Your profile

• Degree in IT or a related field and 10+ years leading complex, large software engineering projects.
• Hands-on project lead who also leads and coaches other project leaders, including escalations.
• Modern architecture, cloud, DevOps, quality engineering and agile or hybrid delivery, with enough technical credibility to talk to engineers and customers.
• Client-facing delivery communication and tender work from a delivery perspective, ideally in public or regulated sectors.
• Interest in, and ideally experience with, AI coding assistants and agents, plus the ability to lead change in teams and with customers.
• You act like the owner of your projects, with an eye on value for the customer and for ELCA.
• Business-fluent German is a must; fluent English; French is a plus.