Senior Consultant / Manager - Insurance Innovation & Transformation

Deloitte AG; Zürich; On-site; CHF 150,000 - 190,000; Full time

Benefits offered by this job

Flexible working

Hybrid work

Wellbeing programs

Parental programs

Job summary

Deloitte is seeking a Senior Consultant/Manager to support insurance clients through transformation and market-driven change in Zurich. You will shape strategy, operating models and processes across core insurance functions, driving value with innovation and advanced analytics.

You will collaborate across teams, develop thought leadership, and help clients navigate evolving business models. This role offers hybrid working conditions in Switzerland and opportunities to impact clients and society.

Qualifications

• University degree with strong academic record.
• Experience in insurance and/or with a major consulting firm.
• Understanding of insurance value chain and core processes.

Responsibilities

• Work closely with clients to implement innovative strategies and operating models across sales, distribution, underwriting, operations and claims.
• Lead development of thought leadership addressing future of insurance.
• Contribute to building flexible, innovative business models and services rooted in solid foundations.
• Support Deloitte in delivering impact for clients and society.

Skills

Strategy development

Operating model redesign

Core platform transformation

Customer-centric design

Process digitisation

Cost optimisation

Insurance value chain knowledge

Guidewire knowledge

English fluency

French (optional)

Education

University degree with strong academic record

Tools

Guidewire

Job description

Senior Consultant / Manager - Insurance Innovation & Transformation

Location: ZurichWork Pattern Percentage: 80% - 100%

Help our clients transform their core insurance operations

As Senior Consultant / (Senior) Manager, you’ll support our insurance industry clients who are striving for market share and growth to navigate the ongoing wave of market transformation. Between changing customer expectations, the growing influence of technology and AI, and new business models, you’ll help our clients to stay afloat with your fresh perspective and forward-thinking vision.

How you can make an impact

• Work closely with our clients at the heart of the business, implementing innovative strategies, crafting the right operating model, integrating core systems, and optimizing their business processes in sales and distribution, marketing, underwriting, operations, customer service and claims
• Provide our clients with your fresh and unique vision on how to build flexible, innovative business and operating models and services that are rooted in a strong foundation
• Support and lead the development of thought leadership, which pinpoints the future of insurance and acts as a value add and door opener to our clients
• Use your skills and day-to-day insights to sculpt the insurance landscape of tomorrow and join Deloitte in our commitment to make an impact that matters

Who we are looking for

• You are curious, passionate about learning, able to enrich our projects with your fresh and unique perspective, and able to survey, articulate, and develop solutions to complex problems
• You have a passion for driving topics such as strategy development, operating model redesign, core platform transformation, customer-centric design and process digitisation and cost optimisation in the insurance industry
• You have a university degree with a strong academic record and bring relevant work experience in insurance and/or with a major consulting firm
• You have a solid understanding of the insurance value chain and its core processes, such as sales & distribution, underwriting, policy administration, claims and customer service management
• understanding of core insurance platforms is a plus (e.g. Guidewire)
• Fluency in and English, additional French is a plus

Your team

You’ll be the newest member of our Insurance Operations & Solutions team – a diverse group of professionals that advises on, designs, implements, and deploys solutions focused on “heart of the business” (e.g., sales and distribution, underwriting, operations and claims) in Property & Casualty, Life and Health Insurance.

Careers at Deloitte.

Choose your impact. At Deloitte, your ideas create impact and spark meaningful change for our clients, people and society. Your unique expertise, background and perspective helps us find new ways into the most complex challenges so we can brighten the futures of those our work affects. At Deloitte, you can build a career that inspires and energises you. At Deloitte, you can choose your impact. In Switzerland, we provide industry-specific services in the areas of Audit & Assurance, Tax & Legal, Strategy, Risk & Transactions Advisory, and Technology & Transformation. With close to 3,000 employees at six locations, we serve companies and organisations of all sizes in all industry sectors. We offer meaningful and challenging work, an inclusive and supportive environment where you can be your best self and where you will never stop growing. You will benefit from flexible and hybrid working conditions, wellbeing and parental programmes as well as many opportunities to connect, collaborate and learn.

Join us and become part of a global network of like-minded people dedicated to making a difference, whether by or improving 100 million futures by 2030. Want to know more about opportunities at Deloitte? Visit .

*We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age or disability, in accordance with applicable law. Research shows that women are less likely to apply for roles unless they match all the criteria; don’t hold yourself back – apply today.

Deloitte Consulting AG and Deloitte AG are affiliates of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”)

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