Senior BA - Digital Onboarding (Zurich, Hybrid)

ITech Consult AG; Zürich; Hybrid; CHF 110.000 - 140.000; Vollzeit

Benefits dieser Stelle

Hybrid work within Switzerland

Zusammenfassung

ITech Consult AG in Zurich seeks a Senior Business Analyst – Digital Onboarding to optimize customer onboarding and lifecycle processes. You will work with an interdisciplinary DevOps team to analyze requirements and translate them into actionable user stories while supporting implementation and rollout.

The role emphasizes strong communication, 5+ years in a business-IT interface, and experience with client onboarding in financial services. Hybrid work within Switzerland is offered.

Qualifikationen

• 5+ years as a BA/Business Engineer or similar role.
• Degree in Business Administration, Business Informatics, Banking & Finance, or comparable.
• Strong experience with Client Onboarding, digital product opening, or Client Lifecycle Management, ideally in financial services.
• Knowledge of KYC, reviews, and change/mutation processes.
• Experience with agile methodologies such as Scrum or SAFe.
• Strong analytical and conceptual skills with a passion for digital processes and applications.
• Confident presence and excellent communication skills.

Aufgaben

• Analyze business requirements and assess feasibility.
• Develop and evaluate future-oriented solutions considering cost, quality, and risks.
• Translate business requirements into functional specs, features, and user stories.
• Support implementation, testing, and rollout.
• Provide operational support and analyze incidents and defects.
• Plan and moderate workshops with business and IT stakeholders.
• Collaborate with Business Engineering, Product Management, SMEs, DevOps, and IT Architecture.

Kenntnisse

Business Analysis

Process Improvement

Stakeholder Communication

Analytical Thinking

Digital Onboarding

Ausbildung

Business Administration degree

Finance/Banking qualification

Tools

SAFe

Scrum

Jobbeschreibung

ITech Consult AG in Zurich seeks a Senior Business Analyst – Digital Onboarding to optimize customer onboarding and lifecycle processes. You will work with an interdisciplinary DevOps team to analyze requirements and translate them into actionable user stories while supporting implementation and rollout.

The role emphasizes strong communication, 5+ years in a business-IT interface, and experience with client onboarding in financial services. Hybrid work within Switzerland is offered.