SCYLLA AG - MAITRED

ISMIRA RECRUITMENT AGENCY; Aargau; Vor Ort; CHF 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Free meals on board

Accommodation on board

Seasonal contracts Mar–Nov

Shore leave daily

Internet on board

Pension plan

Health insurance

German language courses

Zusammenfassung

ISMIRA Agency is recruiting for a Maître d'Hôtel position for Scylla AG aboard luxury river cruise ships. You will lead dining service across all restaurant areas and assist with hotel operations when needed, ensuring top-tier guest experiences on board.

We seek a seasoned hotel professional with strong leadership, multilingual abilities (English required; German an advantage), and resilience for seasonal work from March to November across European rivers. Ship-based benefits apply.

Qualifikationen

• Experienced within the hotel industry and/or river cruise ship experience.
• Excellent management, organizational and decision-making skills.
• Guest focused and professional attitude.

Aufgaben

• Oversee the entire restaurant, bar, bistro, lido and sundeck service according to Scylla standards.
• Lead and train the F&B team to present the full on-board offering.
• Ensure guest satisfaction and handle any complaints professionally.
• Maintain cleanliness and HACCP compliance in all service areas.

Kenntnisse

Leadership

Guest service

Staff training

Interpersonal skills

Multicultural competence

English proficiency

German language advantage

Computer skills

Tools

Excel

Word

PowerPoint

Jobbeschreibung

ISMIRA Agency actively recruiting for position MAITRE'D for Scylla AG!

Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”. Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe.

As Maître d'Hôtel, you are at the heart of our guests' dining and hospitality experience. You oversee service across all restaurant, bar, bistro, lido, and sundeck areas, ensuring every meal and interaction meets the highest standards. Your leadership guides the team, sets the tone for professionalism and warmth, and ensures smooth day-to-day operations. You also step in to manage overall hotel operations when the Hotel Manager and Assistant Hotel Manager are absent, making this a pivotal role in creating memorable journeys for our guests.

Conditions:

• Free food and accommodation on board
• Seasonal work with contracts from March to November renewable each season
• River ships are located in Europe - closer to home
• No Safety certificates or Seaman's book required
• Possibility to take paid days off and vacation during the season
• Excellent working conditions, pension plan and health insurance
• Free internet (10 GB per month)
• Shore leave almost every day
• There are always more openings for German speakers
• Some vessels offer free German language courses on board

Duties and responsibilities:

• Responsible for the entire restaurant and bar area (incl. bistro / lido) as well as service on the sundeck and the beverage storage according to Scylla standards.
• Responsible for the professional serving and presentation of the entire F&B offer on board according to company standards.
• Active assistance in the restaurant and bar as well as on the sundeck
• Friendly and professional guest service according to Scylla standards.
• Communication with guests to ensure satisfaction and resolve any complaints.
• Responsible for guest satisfaction and the corresponding ratings
• Knowledge of the menu and all drinks incl. wines
• Responsible for cleanliness, order and compliance with the Scylla hygiene standards according to HACCP regulations, both in the restaurant and bar area, as well as for regular general cleaning
• Responsible for dealing carefully with food, equipment, machines and cleaning products
• Help create and implement F&B activities and events on board

Requirements:

• Experienced within the hotel industry and/or previous (river) cruise ship experience.
• Excellent management, organizational and decision-making skills
• Guest focused
• Able to train crew members, detect training needs and develop tailor‑made training
• Stress resistant, calm under pressure and resilient
• Team player with positive approach
• Open minded and flexible
• Strong social, interpersonal and intercultural competencies
• Professional attitude and appearance
• Reliable and hard-working, physical stamina to stand for a long period of time
• Excellent English skills (written & verbal), other languages like German is an advantage.
• Computer skills (Excel, Word, PPT)
• Age: min. 18 years old
• Non‑EU nationals will need D type German visa before joining

Why Join Us

At Scylla, you'll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You'll work in a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first‑class service onboard our luxury river cruise ships.

NOTE:

• EU nationals can apply and join during whole season without visas
• Ukrainian citizens with residence permits in EU may also apply
• Non‑EU citizens German speakers may also apply to all positions
• Culinary positions are open for EU and NON‑EU (English or German speakers)

Last updated: October 30, 2025