Salesforce Senior Project Manager

DropaCode; Genf; Vor Ort; CHF 77.000 - 125.000; Vollzeit

Zusammenfassung

DropaCode seeks a Salesforce Senior Project Manager for a United Nations related project to be stationed on-site in Geneva or remotely from nearshore Europe, aligned with CET hours. The role requires 10+ years in IT project leadership, strong Salesforce expertise, and proven global stakeholder engagement.

You will manage planning, vendor relationships, budgets, and change management across multi-country teams, delivering executive communications and status reports to sponsors and CIOs.

Qualifikationen

• First-level university degree in Business Administration, Project Management, Marketing, Engineering, Computer Science or related discipline.
• Professional qualification or certification in project management methodologies such as PMI, Prince 2, Agile SCRUM and Salesforce certifications.
• Over 10 years of progressively responsible experience in IT solution design, development, administration, or support.
• 7 years of professional experience in the management of Salesforce architecture and product leadership, including experience in digital transformation strategies and enterprise systems. Demonstrated experience managing human and financial resources. Demonstrated exposure at the international level.
• Proven experience in executive level stakeholder management.
• Experience in collaborating with teams (physically or virtually) in an international and multi-cultural environment whilst producing results.
• Proven experience in writing project plans and project-related documentation.
• Experience with Change Management.
• Experience in facilitating workshops, presentations to senior stakeholders and managing change in a federated (decentralized) organization.
• Demonstrated leadership and team management skills in international and multi-cultural settings at the global and regional level.
• Proven knowledge and experience of managing multiple large scale Salesforce projects for various international organizations.
• Proven ability to coordinate, manage, lead and successfully deliver IT-business projects across geographical locations and organizational departments under intense pressure and complex unplanned situations.
• Proven understanding of DevOps and Release Management best practices and shared org.
• Proven ability to successfully interact and simultaneously manage senior stakeholders across multiple workstreams, at all levels, especially at the executive management level.
• Demonstrated capacity for strategic thinking with the ability to quickly comprehend strategic and tactical objectives and to formulate comprehensive plans to address challenges/risks.
• Strong understanding of interdependencies between technology, operations and business needs.
• Project and Portfolio Management (PPM) tool or solution.
• Artificial Intelligence (AI) Technologies.
• Expert knowledge in spoken and written English.
• Salesforce Certified Business Analyst.
• Salesforce Certified Service Cloud Consultant.
• Certification on Lean, Six Sigma, or ITIL v4.
• Certified Change Management Professional (CCMP) and/or Prosci Change Management, and/or Certification (ADKAR Model).
• Experience in leading Salesforce architecture and product strategies within the UN system, including collaboration with global health initiatives and international stakeholders.
• Fieldwork in developing countries or multi-country program management in digital health solutions are highly advantageous.
• Extensive experience in working across multiple time zones without the need for face-to-face meetings.
• Experience with UN or other international or multinational organizations.
• Experience with professional business services such as consulting.

Aufgaben

• Develop and manage all aspects of project and engagement from planning, external vendor relationships, communications, resources, budget, change, risks, and issues.
• Manage the day-to-day project activities and resources. Chair the project management team meetings.
• Procure and secure adequate resources to achieve project objectives in planned timeframes.
• Monitor, track, and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables.
• Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues, and communicating across leadership.
• Engage with external stakeholders and internal business sponsor and focal points across the Organization globally and providing them with updates. Demonstrate a functional acumen to support how solutions will address the Organization’s goals while maintaining alignment with industry best practices.
• Develop and deliver progress reports, proposals, and presentations to various audiences, including project team, sponsor, CIO, and key stakeholders.
• Deliver appropriate and effective executive level communications.
• Work with the designated Change Manager to ensure change management is integrated with project management timelines and activities.
• Ensure changes across multiple and simultaneous work streams are synchronized.
• Set and continually manage project expectations while delegating and managing deliverables with team members, vendors, and stakeholders.
• Coach, mentor, motivate, and supervise project team.
• Monitor the performance of project team members.
• Actively manage the engagement contract(s) with vendors. Lead and/or drive feasibility studies, vendor selections, and proposals for evaluation by appropriate key stakeholders.
• Define the Statement of Work and specifications for the requested goods and services.
• Actively and proactively manage the work and deliverables of the vendors; i.e. challenging their work estimates, reviewing their deliverables, monitoring the work of resources on-site, near-shore, offshore.
• Conduct regular meetings and progress reviews with the vendors and removing bottlenecks to delivery. Assist in dispute, negotiation, or arbitration as needed.
• Manage ongoing quality control and participate in quality issue resolution. Report on project success criteria results, metrics, test and deployment management activities.

Kenntnisse

Stakeholder management

Salesforce architecture

PMO governance

Change management

Digital transformation

Leadership

Global coordination

AI Technologies

English fluency

Ausbildung

University degree

PM certification (PMI/Prince2/Agile/Salesforce)

Tools

Salesforce

DevOps tooling

Release management tooling

PMO software

Jobbeschreibung

• Location: onsite in Geneva or remotely from a nearshore Europe location, in CET working hours
• Duration: intended to be 100% capacity for a period of 18 months
• Type of assignment: full time (Monday to Friday, 8h/day)
• Seniority: Sr. Consultant with +9/10 years of experience in IT
• Rate – PM onsite in Geneva: Max 840 USD (if freelancer)
• Rate – PM nearshore Europe: Max 520 USD
• Deadline: 7th September, 10:00 AM CEST
• Interview process: 1 interview after which they share final feedback

For one of our projects with a United Nations Agency, DropaCode is looking for a Salesforce Senior Project Manager to work onsite in Geneva or remotely from a nearshore Europe location, following CET working hours.

Your responsibilities:

• Develop and manage all aspects of project and engagement from planning, external vendor relationships, communications, resources, budget, change, risks, and issues.
• Manage the day-to-day project activities and resources. Chair the project management team meetings.
• Procure and secure adequate resources to achieve project objectives in planned timeframes.
• Monitor, track, and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables.
• Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues, and communicating across leadership.
• Engage with external stakeholders and internal business sponsor and focal points across the Organization globally and providing them with updates. Demonstrate a functional acumen to support how solutions will address the Organization’s goals while maintaining alignment with industry best practices.
• Develop and deliver progress reports, proposals, and presentations to various audiences, including project team, sponsor, CIO, and key stakeholders.
• Deliver appropriate and effective executive level communications.
• Work with the designated Change Manager to ensure change management is integrated with project management timelines and activities.
• Ensure changes across multiple and simultaneous work streams are synchronized.
• Set and continually manage project expectations while delegating and managing deliverables with team members, vendors, and stakeholders.
• Coach, mentor, motivate, and supervise project team.
• Monitor the performance of project team members.
• Actively manage the engagement contract(s) with vendors. Lead and/or drive feasibility studies, vendor selections, and proposals for evaluation by appropriate key stakeholders.
• Define the Statement of Work and specifications for the requested goods and services.
• Actively and proactively manage the work and deliverables of the vendors; i.e. challenging their work estimates, reviewing their deliverables, monitoring the work of resources on-site, near-shore, offshore.
• Conduct regular meetings and progress reviews with the vendors and removing bottlenecks to delivery. Assist in dispute, negotiation, or arbitration as needed.
• Manage ongoing quality control and participate in quality issue resolution. Report on project success criteria results, metrics, test and deployment management activities.

Your profile:

• First-level university degree in Business Administration, Project Management, Marketing, Engineering, Computer Science or related discipline.
• Professional qualification or certification in project management methodologies such as PMI, Prince 2, Agile SCRUM and Salesforce certifications.
• Over 10 years of progressively responsible experience in IT solution design, development, administration, or support.
• 7 years of professional experience in the management of Salesforce architecture and product leadership, including experience in the area of digital transformation strategies and enterprise systems. Demonstrated experience managing human and financial resources. Demonstrated exposure at the international level.
• Proven experience in executive level stakeholder management.
• Experience in collaborating with teams (physically or virtually) in an international and multi-cultural environment whilst producing results.
• Proven experience in writing project plans and project-related documentation.
• Experience with Change Management.
• Experience in facilitating workshops, presentations to senior stakeholders and managing change in a federated (decentralized) organization.
• Demonstrated leadership and team management skills in international and multi-cultural settings at the global and regional level.
• Proven knowledge and experience of managing multiple large scale Salesforce projects for various international organizations.
• Proven ability to coordinate, manage, lead and successfully deliver IT-business projects across geographical locations and organizational departments under intense pressure and complex unplanned situations.
• Proven understanding of DevOps and Release Management best practices and shared org.
• Proven ability to successfully interact and simultaneously manage senior stakeholders across multiple workstreams, at all levels, especially at the executive management level.
• Demonstrated capacity for strategic thinking with the ability to quickly comprehend strategic and tactical objectives and to formulate comprehensive plans to address challenges/risks.
• Strong understanding of interdependencies between technology, operations and business needs.
• Project and Portfolio Management (PPM) tool or solution.
• Artificial Intelligence (AI) Technologies.
• Expert knowledge in spoken and written English.
• Salesforce Certified Business Analyst.
• Salesforce Certified Service Cloud Consultant.
• Certification on Lean, Six Sigma, or ITIL v4.
• Certified Change Management Professional (CCMP) and/or Prosci Change Management, and/or Certification (ADKAR Model).
• Experience in leading Salesforce architecture and product strategies within the UN system, including collaboration with global health initiatives and international stakeholders.
• Fieldwork in developing countries or multi-country program management in digital health solutions are highly advantageous.
• Extensive experience in working across multiple time zones without the need for face-to-face meetings.
• Experience with UN or other international or multinational organizations.
• Experience with professional business services such as consulting.