Sales Engineer

New Wave Design; Fully; On-site; CHF 130,000 - 154,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Four weeks of vacation

9 paid holidays

401(k) plan with employer matching

Life insurance and disability coverage

Birth, adoption, parental leave

Flexible spending accounts

Employee Assistance Plan with up to 10

Counseling sessions

Additional voluntary insurances

Flexible work schedules

Job summary

New Wave Design is seeking a Field Application Engineer to guide customers through technical engagements, design tailored solutions, and support sales with hands-on expertise.

You will collaborate with sales, product, and engineering teams, develop architectures, and provide ongoing technical documentation and training to ensure successful deployments and customer satisfaction.

Qualifications

• Bachelor level technical degree required or equivalent trade qualification.
• Experience with high-speed serial interfaces and embedded systems preferred.
• Ability to communicate complex technical concepts clearly.

Responsibilities

• Engage in technical conversations with new accounts and first engagements to understand requirements and articulate solutions.
• Collaborate with sales and product teams to design customized architectures and integrations.
• Lead pre/post-sales technical support and manage trade-offs on requirements, timelines, and costs.
• Develop thorough product knowledge and articulate value of solutions to customers.
• Create technical documentation, deployment guides, diagrams and whitepapers to support sales and implementation.
• Assess opportunities based on technical fit with product offerings and sales strategy.
• Create training materials and deliver technical sessions to sales teams.

Skills

High-speed serial comms

Interface protocols

FPGAs

Embedded systems

Test & measurement

Communication skills

Customer responsiveness

Multitasking

Problem solving

Education

BS in Engineering or equivalent

Job description

New Wave Design (“NWD”) is looking for a Field Application Engineer ("Sales Engineer") responsible for playing a pivotal role in driving the success of our customers by providing technical expertise and strategic guidance through the sales cycle. You will collaborate closely with our sales, product, and engineering teams to understand customer requirements and design tailored solutions that address their unique needs.

Technical Consultation

Engage in technical conversations including new accounts and first engagements with customers ensuring a full understanding of our customers' technical requirements and articulating how our solutions can meet their needs.

Solution Design

Collaborate with sales and product teams to architect customized solutions, including integrations with existing systems and third-party applications.

Client Support

Proactively engage with customers to identify potential opportunities for collaboration and business growth followed by leading the interaction with customers to understand technical requests and requirements once those opportunities have been identified. This includes trade-off discussions with customers on technical requirements, schedule, and costs. Provide routine pre/post-sales technical customer support. Client support may include up to 30% travel with the sales team while engaging with existing and potential customers.

Product Knowledge

Thoroughly understand NWD's existing and planned product lines to confidently speak to the capabilities and value of our solutions to potential customers.

Technical Documentation

Develop technical documentation, including solution architectures, deployment guides, best practices, and sales and marketing materials such as technical diagrams and whitepapers to support sales efforts and ensure successful implementation.

Feedback Loop

Aid in assessing opportunities based on technical requirements and alignment with our product offerings and sales strategy to achieve both NWD and our Customers’ objectives.

Training and Enablement

Develop training materials and deliver technical training sessions to sales teams, ensuring they have the knowledge and resources to effectively sell our solutions.

Desired Knowledge/skills

• A Bachelor of Science (B.S.) in Engineering or equivalent trade school diploma with 8 years of experience preferred
• Knowledge of high-speed serial communications
• Knowledge of layered (stacked) interface protocols
• Knowledge of Field Programmable Gate Arrays (FPGA’s)
• Knowledge of software systems and operating systems
• Knowledge of embedded systems
• Knowledge of test and measurement systems
• Excellent interpersonal and communication skills, both written and verbal
• High urgency on customer responsiveness
• Ability to organize, multitask, and interpret priorities
• Ability to maintain strong customer relationships
• Ability to problem-solve, analysis and achieve problem-resolution throughout the sales process

Due to the type of work at our facilities and certain access restrictions, successful applicants must be of a "U.S. Person". The candidate must be able to prove so, with remittance of proper identification supporting so, upon an acceptance of employment.

Physical Parameters

• Must be able to lift and carry up to 20 pounds
• Must be able to lift up to 20 pounds overhead
• Must have finger and wrist dexterity

What We Offer

• Medical, dental, and vision insurance
• Four weeks of vacation for all employees
• 9 paid holidays observed annually
• Generous 401(k) plan that includes employer matching funds
• Life insurance and disability coverage
• Birth, adoption, parental leave benefits
• Flexible spending accounts
• Employee Assistance Plan, including up to 10 free counseling sessions
• Voluntary coverages include, vision, additional life and accident insurance, critical illness insurance
• Flexible work schedules

Diversity drives innovation; and inclusion drives success. NWD knows our employees are our greatest asset. With a focus on collaboration, innovation, respect, and a commitment to providing professional development opportunities, work-life balance initiatives, and a fulfilling employee experience, the NWD employees can tackle the toughest challenges in our industry as we deliver intelligent computing solutions at the edge. At NWD, you can grow your career and make a meaningful impact.

Salary Range

$158,000.00-$187,900.00

Please know that the salary information is a general guideline only. NWD considers factors such as (but not limited to) scope and responsibilities for the position candidates' work experience education/training key skills as well as market and business considerations when extending an offer.

About New Wave Design

NWD is an industry leading designer of high-bandwidth, ultra-low latency rugged network hardware and IP cores, serving the Aerospace and Defense market for over 20 years. Our FPGA-based solutions power the future of our client’s most advanced mission processing, electronic warfare, sensor fusion, ISR, test & measurement, and maintenance applications. With a commitment to innovation and excellence, NWD solves the most challenging networking and sensor processing problems with products based on standard form factors including VPX and XMC, as well as emerging industry standards and custom solutions.