Sales Assistant - St. Moritz

Golden Goose; Sankt Moritz; Vor Ort; CHF 50.000 - 70.000; Vollzeit

Zusammenfassung

Golden Goose in Sankt Moritz is seeking a passionate Sales Assistant (Style Maker) to enhance the customer experience. The ideal candidate will help clients express their personalities through personalized styling that reflects their dreams. Your role will drive customer satisfaction and sales while ensuring the store maintains its prestigious image.

This position requires fluency in German and English, self-motivation, and a minimum of 1-3 years of experience in luxury retail. Join us to foster meaningful relationships with clients in a vibrant work environment.

Qualifikationen

• Minimum 1-3 years of relevant experience in luxury retail.
• Self-motivated with a positive attitude.
• Good customer focus with strong presentation skills.

Aufgaben

• Assist customers in crafting their ideal looks to boost store success.
• Provide comprehensive product insights and engage in the sales process.
• Maintain positive customer relationships and embrace omnichannel practices.

Kenntnisse

Fluency in German and English

Professional selling techniques

Strong presentation skills

Interpersonal skills

Adaptability to trends

Tools

Golden App

Sales Force

Xstore

Stealth

Jobbeschreibung

Description

We are looking for a passionate talent to build our customer experience.

MISSION

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

• Assist customers in expressing their personality trough their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.
• Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.
• Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.
• Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards.
• Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

Key Requirements

• Fluency in German and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce
• Minimum 1-3 Years Of Relevant Experience In Luxury Retail
• Self-motivation with positive attitude and professional selling techniques
• Good customers focus with strong presentation, interpersonal and communication skills
• Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)
• Flexibility to adapt to the evolving needs of the business and our customers
• Strong team player

Please be informed that if your profile aligns with the role's requirements, Golden Goose may rely on one of our recruiting partners to reach out to you. For details on how we process your personal data, please refer to our Privacy Policy: https://iaagmj.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/GG/pages/20039 Should you need any futher information, please feel free to get in touch [e-mail].

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.