Robotics Diagnostics Engineer

Sunflower Labs GmbH; Sellenbüren; On-site; CHF 120,000 - 150,000; Full time

Job summary

Sunflower Labs GmbH is seeking a robotics diagnostics engineer for its Zurich on-site team. You will investigate complex system issues by analyzing logs and code, and perform hands-on experiments on engineering systems and bench setups to uncover root causes.

You will bridge support and engineering, turning field reports into clear explanations and actionable fix recommendations, with practical mitigations for ongoing operations.

Qualifications

• Experience investigating complex software failures using logs and source code.
• Ability to reproduce intermittent issues and design experiments on engineering systems or simulators.
• Clear written and verbal communication about evidence, uncertainty, safety and availability impact.
• Curiosity, persistence and ownership when tackling unfamiliar problems.
• Degree in computer science, robotics or related field, or equivalent practical experience.

Responsibilities

• Own investigations into system issues from bug reports through to actionable findings with support to capture symptoms and logs.
• Analyze logs and source code, develop hypotheses, reproduce and isolate failures through targeted tests on engineering systems and bench setups.
• Assess issue severity with engineering, considering safety impact, system availability, affected versions and conditions; escalate critical findings promptly.
• Provide engineering with evidence, reproduction steps and recommendations for fixes; verify changes address underlying issues.
• Recommend and validate workarounds and mitigations with engineering; provide guidance on their use and limitations.

Skills

Root-cause analysis

Reproducing intermittent issues

Clear communication

Curiosity and persistence

Problem ownership

Education

Degree in computer science, robotics or related field, or equivalent practical experience

Job description

We are looking for a robotics diagnostics engineer who enjoys getting to the bottom of complex system issues. You will investigate unexpected behaviour in our autonomous drone-in-a-box system, combining log and code analysis with hands-on experiments on engineering systems and bench setups. Bridging support and engineering, you will turn field reports into clear explanations, actionable fix recommendations and practical mitigations.

Responsibilities

• Own investigations into system issues from new bug reports through to actionable findings, working with support to capture symptoms, operating conditions and relevant logs
• Analyze logs and source code, develop hypotheses, and reproduce and isolate failures through targeted tests on engineering systems and bench setups
• Assess issue severity with engineering, considering safety impact, system availability, affected versions and conditions, and uncertainty; escalate critical findings promptly
• Give engineering clear evidence, reproduction steps and recommendations for fixes, and help verify that proposed changes address the underlying issue
• Recommend and validate workarounds and mitigations with engineering, and give support clear guidance on their use, limitations and operational implications

Qualifications

• Experience investigating complex software failures using logs, source code and systematic root-cause analysis
• A practical approach to reproducing intermittent issues and designing experiments on engineering systems, bench setups or simulators
• Clear written and verbal communication: you can explain evidence, uncertainty, safety and availability impact, and recommended next steps to engineering and support
• Curiosity, persistence and ownership when tackling unfamiliar problems
• A degree in computer science, robotics or related field, or equivalent practical experience

Bonus Points

• Experience with drones, robotics and embedded software is a plus

100% On-site

This position is for an on-site employee for our Zurich office.