Reporting, Process Excellence & Data Science Director

MSC Cruises; Genf; On-site; CHF 200,000 - 320,000; Full time

Job summary

MSC Cruises seeks a Reporting, Process Excellence & Data Science Director to lead FP&A analytics, reporting, and governance across brands. You will drive standardized dashboards, automate processes, and translate data into actionable insights for executive and local stakeholders.

You will build predictive models, collaborate with IT and Finance Transformation, and lead a team of analytics professionals to enable strategic decisions and scalable FP&A practices.

Qualifications

• Bachelor’s degree in Finance, Economics, Data Science, Statistics, or related field.
• 15+ years in finance, analytics or reporting with leadership experience.
• Proven FP&A, forecasting, and performance management experience.
• Experience leading analytics and process-improvement initiatives.
• Multi-brand and/or multi-country exposure preferred.

Responsibilities

• Lead FP&A analytics, reporting, and process excellence across brands.
• Design, maintain, and automate KPI dashboards for exec HQ and local teams.
• Define governance and standardization of FP&A processes.
• Develop predictive models for revenue, costs, and occupancy; scenario analyses.
• Lead and upskill FP&A teams; collaborate with IT and Finance Transformation.

Skills

Data analytics

Forecasting

Stakeholder mgmt

Leadership

Coaching

Education

Bachelor's degree in Finance/Economics/Data Science/Statistics or related field

MBA preferred

Tools

Power BI

Python

R

SQL

Job description

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

As the Reporting, Process Excellence & Data Science Director, you will lead the design, development, and governance of FP&A analytics, reporting, and process excellence initiatives. You will ensure that financial and operational data are transformed into actionable insights that support accurate forecasting, strategic decision-making, and standardized, scalable processes across all brands.

Your Impact

Reporting & Dashboards

• Design and maintain standardized reporting frameworks and KPI dashboards.
• Automate reporting processes to improve efficiency, timeliness, and reduce manual effort.
• Ensure reports are accurate, consistent, and tailored to executive, HQ, and local stakeholder needs.

Process Excellence & Governance

• Define and enforce FP&A process standards across brands and local offices.
• Implement process improvements to enhance efficiency, accuracy, and consistency.
• Develop documentation, workflows, and KPI dictionaries to ensure alignment and reproducibility.

Cross-Functional Collaboration

• Partner with Finance Business Partners to interpret forecast outputs and provide actionable insights.
• Collaborate with FP&A teams to align dashboards, reporting frameworks, and reporting cycles.
• Guide, train, and upskill FP&A teams on analytics tools and best practices.

Leadership & Strategy

• Lead a team of Data, Reporting, and Process Excellence Analysts.
• Define the strategic roadmap for analytics, reporting, and FP&A process improvement.
• Ensure alignment with corporate objectives and multi-brand operational requirements.

Data Science & Analytics

• Develop predictive and prescriptive models for revenue, costs, occupancy, and other key business metrics.
• Build scenario analyses and advanced forecasting tools to support strategic and operational decisions.
• Collaborate with IT and Finance Transformation teams on data architecture, integration, and data quality control.

Your Journey so far

• Bachelor's degree in Finance, Economics, Data Science, Statistics, or a related field; MBA preferred.
• 15+ years of experience in finance, analytics, reporting, or related functions, including leadership responsibilities.
• Proven experience in FP&A, financial modeling, forecasting, and performance management.
• Experience leading analytics, reporting, and process improvement initiatives.
• Exposure to multi-brand and/or multi-country organizations is preferred.
• Experience managing teams and driving strategic transformation projects.

Your Essentials

• Strong expertise in data analytics, business intelligence, and forecasting.
• Advanced knowledge of analytical and reporting tools such as Power BI, Python, R, SQL, and similar platforms.
• Strong understanding of FP&A, financial modeling, budgeting, forecasting, and performance management.
• Knowledge of process improvement methodologies, including Lean, Six Sigma, and standardization frameworks.
• Excellent stakeholder management and communication skills across executive, HQ, and local teams.
• Ability to translate complex data into actionable business insights and influence strategic decision-making.
• Strong leadership, coaching, and team management capabilities.
• Strategic mindset combined with strong operational execution.
• Ability to work effectively in complex, international, and matrix organizations.
• Strong focus on governance, standardization, and continuous improvement.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and foster an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.