Quality Assurance Lead – Certification & Compliance

MTIC Academy; Ticino; On-site; CHF 65,000 - 102,000; Full time

Job summary

MTIC Academy is seeking a Quality Assurance Manager to lead our QA teams at the Bonn, Germany headquarters. The role ensures all internal and external requirements are met before services reach customers, inspecting procedures and outputs for non-conformities.

You will define QA procedures, monitor operations, verify service reliability, and coordinate audits with senior management to drive continual quality improvements and regulatory compliance.

Qualifications

• Degree in engineering or technical field.
• 5 years' experience in quality or conformity assessment.
• 40-hour ISO 9001 Auditor course.
• Knowledge of accreditation standards (17000 series) and regulations.
• Knowledge of European regulatory documentation (Regulation 765/2008/EC, 768/2008/EC).
• Familiarity with IAF, ILAC, EA documents.

Responsibilities

• Define procedures for inspecting and reporting quality problems.
• Monitor operations that impact quality.
• Verify reliability and consistency of services through process checks.
• Assess requirements of customers, suppliers and authorities.
• Report malfunctions/non-conformities for immediate action.
• Facilitate quality data analysis for proactive solutions.
• Maintain and update the Quality Assurance Program and related docs.
• Ensure compliance with applicable legislative standards.

Skills

Quality management

Audit & inspection

ISO 9001 Auditor

Regulatory knowledge

English proficiency

Education

Degree in engineering/technical field

Job description

MTIC Academy is seeking a Quality Assurance Manager to lead our QA teams at the Bonn, Germany headquarters. The role ensures all internal and external requirements are met before services reach customers, inspecting procedures and outputs for non-conformities.

You will define QA procedures, monitor operations, verify service reliability, and coordinate audits with senior management to drive continual quality improvements and regulatory compliance.