Product Specialist: Personalize Solutions & Customer Joy

Lex; Zürich; Vor Ort; CHF 54.000 - 72.000; Vollzeit

Zusammenfassung

Apple Retail in Zurich is seeking a Specialist who builds brand loyalty by helping customers find the right Apple products and services through tailored recommendations.

You’ll explore customer needs, stay up to date on Apple offerings, and collaborate with store teams to ensure a smooth ownership experience.

This role emphasizes inclusion, curiosity, and commitment to delivering an extraordinary customer experience in a fast-paced environment.

Qualifikationen

• Availability to work a schedule including nights, weekends, and public holidays in the retail store.
• Proficient in the local language, both written and spoken.
• Knowledge of Apple products and services.

Aufgaben

• Deliver excellent service to Apple customers by seeking to understand their needs and identifying ownership opportunities.
• Present products and services and educate customers on relevant ways to buy.
• Stay up to date on Apple products, services, purchase options, and sales processes.
• Support peers by sharing knowledge about products and purchase options and assist in ownership opportunities.
• Maintain accuracy and follow guidance; perform other tasks in the store as needed.
• Contribute to an inclusive environment by respecting differences and learning from others.

Kenntnisse

Customer service

Local language proficiency

Jobbeschreibung

Apple Retail in Zurich is seeking a Specialist who builds brand loyalty by helping customers find the right Apple products and services through tailored recommendations.

You’ll explore customer needs, stay up to date on Apple offerings, and collaborate with store teams to ensure a smooth ownership experience.

This role emphasizes inclusion, curiosity, and commitment to delivering an extraordinary customer experience in a fast-paced environment.