Platform Product Lead for Global Tours Operations

EF Education First Ltd.; Zürich; Hybrid; CHF 140.000 - 210.000; Vollzeit

Benefits dieser Stelle

Hybrid work policy

Tuition reimbursement

Regular trainings/growth

Zusammenfassung

EF Education First Ltd. in Zürich seeks a Director of Digital Product Management to lead the Internal Tour Operations Platform.

You will frame problems, define the product vision, and partner with Operations, Engineering, UX, and stakeholders to unify legacy systems, Salesforce, Power BI, and Excel into a cohesive platform that reduces friction and elevates traveler experiences. This long-term, player-coach role emphasizes hands-on delivery, roadmap sequencing, and team development.

Qualifikationen

• 7+ years in product management, preferably in B2B or platform contexts.
• Experience working in product trio (Eng/PM/UX) and cross-functional teams.
• Proven ability to frame problems, define scope, and drive outcomes.

Aufgaben

• Frame the problem precisely with Operations to uncover real friction.
• Define product vision and roadmap aligned with business strategy.
• Lead cross-functional collaboration with Engineering, UX, and Operations.
• Frame tradesoffs, dependencies, and risks to governance and stakeholders.
• Guide AI-enabled discovery, analysis, and product decisions.
• Develop and coach a lean, high-performance team.

Kenntnisse

Product management

Product trio

Agile delivery

AI integration

Stakeholder management

Change management

Jobbeschreibung

EF Education First Ltd. in Zürich seeks a Director of Digital Product Management to lead the Internal Tour Operations Platform.

You will frame problems, define the product vision, and partner with Operations, Engineering, UX, and stakeholders to unify legacy systems, Salesforce, Power BI, and Excel into a cohesive platform that reduces friction and elevates traveler experiences. This long-term, player-coach role emphasizes hands-on delivery, roadmap sequencing, and team development.