Paralegal and Business Manager

HSBC Holdings plc; Zürich; On-site; CHF 70,000 - 110,000; Full time

Benefits offered by this job

Healthcare

Pension

Life assurance

Family-friendly leave

Job summary

HSBC Holdings plc in Switzerland seeks a Paralegal and Business Manager to provide proactive legal support to the Swiss Legal Team and oversee day-to-day operations.

You will assist lawyers with risk identification, client matters and regulatory requests, coordinating internal and external resources to ensure timely, compliant delivery of services.

Qualifications

• Experience supporting legal teams or banking operations.
• Strong organizational and coordination skills.
• Excellent written and verbal communication in English; German/French a plus.

Responsibilities

• Provide senior-level paralegal and legal operations support to lawyers and external counsel.
• Triage, assign and track internal legal requests; manage the Legal Assistants mailbox and respond to inquiries.
• Support inheritance matters, general legal queries and cross-border proceedings under supervision.
• Prepare and coordinate responses to Swiss authorities and investigations; ensure documentation and follow-up.
• Support managing legal costs, invoices, budgets and financial reporting; assist with Group reporting.

Skills

Legal operations coordination

Stakeholder management

Legal research

Documentation & filing

Tools

Microsoft Office

Document management systems

Legal/workflow platforms

Job description

The opportunity:

Being part of HSBC in Switzerland, you’ll help evolve and grow our business.

As a Paralegal and Business Manager, the role aims to provide proactive, high-quality legal support to the Swiss Legal Team, helping the business identify, manage and mitigate current and emerging legal and reputational risks. You’ll play a key role in supporting the activities outlined below, while also overseeing the team’s day-to-day operations, coordination and organization.

What you will do:

The role holder’s principal responsibility is to provide legal assistance and support, enabling lawyers to deliver expert, professional legal advice and guidance to identify, report and mitigate the legal and reputational risks faced by the Group.

In this role, you will:

• Provide senior-level paralegal and legal operations support, coordinating legal and administrative work with counsel, stakeholders and external lawyers.
• Triage, assign and track internal legal requests; manage the Legal Assistants mailbox and respond to client, external counsel and stakeholder enquiries within the scope of his knowledge and expertise.
• Support lawyers with inheritance matters, general legal queries and complex cross-border proceedings under supervision.
• Prepare and coordinate responses to Swiss authorities, external auditors and other investigations, ensuring appropriate documentation and follow-up.
• Support managing legal costs, invoices, expenses, budgets and financial reporting, including Group reporting and analysis for senior management.
• Coordinate departmental planning and business activities, maintain sensitive Legal archives, support banking documentation improvements and implement process efficiencies.

You should apply if you have:

• Familiarity with Swiss legal and regulatory frameworks relevant to private banking, wealth management and financial services, including client onboarding, KYC, AML and sanctions-screening requirements.
• Be a Switzerland-based resident due to the role’s access to highly sensitive systems and data.
• Experience supporting legal matters involving high-net-worth and ultra-high-net-worth clients, including reviewing, preparing and maintaining legal documents, contracts, powers of attorney and client correspondence.
• Strong legal research, information-gathering and summarizing skills, with the ability to identify issues, escalate risks appropriately and follow matters through to completion.
• Excellent organizational and coordination skills, with experience managing legal files, matter records, registers, deadlines and document repositories while balancing competing priorities.
• A high level of accuracy, discretion and professionalism when handling confidential client and business information.
• Strong written and verbal communication skills, with the ability to work effectively with all levels of staff, management, clients and stakeholders.
• A proactive, collaborative, adaptable and client-focused approach, with a can-do attitude, sound problem-solving skills and resilience under pressure.
• Strong teamwork and initiative, with a commitment to HSBC’s values: valuing difference, succeeding together, taking responsibility and getting things done.
• Fluency in English; proficiency in German and/or French would be an advantage, particularly for roles based in Zurich or Geneva.
• Confident use of Microsoft Office, document-management systems and legal or workflow platforms.
• Relevant experience as a paralegal, legal assistant or in banking operations.
• Due to immigration restrictions in Switzerland, we will only be able to consider applications from Swiss or EU citizens or candidates holding a valid Swiss work permit.

What you’ll get in return:

• We offer a comprehensive and competitive package of benefits usually covering healthcare, life assurance, pension and family-friendly leave, as well as many other benefits to support your wellbeing.
• HSBC operates multiple variable pay plans to reflect the diverse nature of the businesses, roles and markets in which we operate. Variable pay is designed to reward colleagues for their individual performance and contribution, as well as the performance of their relevant Business/Infrastructure and the overall Group.
• HSBC has been certified “Top Employer 2026” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognizes HSBC as an HR Leader in France, Germany, Italy, Luxembourg, the Netherlands, Poland, Spain and Switzerland.
• HSBC is a signatory company of the Advance Charter. This Charter is a commitment towards gender equality in business and, hence, a workplace environment that supports a fair and balanced approach to hiring, remunerating, promoting and retaining female talent.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

For further information on building your career at HSBC, please visit: www.hsbc.com/careers