Order Fulfilment Specialist

Mondelez International; Schweiz; Hybride; GBP 32 000 - 52 000; Plein temps

Résumé du poste

Mondelez International is seeking a proactive professional to manage order fulfilment and stock allocation for customer orders.

You will balance supply constraints with service targets, using SAP and MS Office tools, while contributing to the broader order-to-cash process. The role supports a hybrid work model and involves cross-functional collaboration across logistics and sales.

Qualifications

• Strong numerical, analytical and logical reasoning skills.
• Experience in customer-facing roles, logistics or sales is beneficial.
• Experience in an order-to-cash environment with knowledge of supply chain processes.

Responsabilités

• Manage order fulfilment and allocate stock to customer orders when stock is constrained.
• Balance supply constraints with service levels through cross-functional alignment.
• Apply availability checks and stock allocation rules to maximize fill rates.

Connaissances

Numerical skills

Analytical thinking

Customer-facing experience

Order-to-cash knowledge

Cross-functional collaboration

Outils

SAP

MS Office

Description du poste

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.

How you will contribute

• Manage the order fulfilment process, respecting the customer segment and channel mix
• Balance supply constraints and delivery of service levels through cross-functional alignment
• Use appropriate tools and processes such as availability checks and stock allocation rules
• Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs

What you will bring

• A desire to drive your future and accelerate your career and the following experience and knowledge:
• Good numerical, analytical and logical reasoning skills
• Microsoft office applications
• High-level of SAP competence
• An FMCG/CPG company
• A customer-facing role within customer service, logistics or sales
• Experience in an order-to-cash environment
• Experience in customer service, logistics and sales
• Good knowledge of the total supply chain/order-to-cash process
• Strong analytical and problem-solving skills

More about this role

*Secondment until 31/03/2027*

Working hours: from 7 am - 3 pm.

Work schedule: hybrid model (3 days from the office, 2 days work from home).

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland.

No Relocation support available

Business Unit Summary

Mondelēz International, Inc. empowers people to snack right in over 150 countries around the world. We are leading the future of snacking with mouth-watering iconic brands such as Oreo , belVita , LU and Ritz biscuits; Cadbury Dairy Milk , Green & Blacks , Milka and Toblerone chocolate; Philadelphia and Dairylea cheese; and Maynards Bassetts , Trebor and Trident gums. Our more than 80,000 colleagues around the world are key to the success of our business. Great people and great brands. That's who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

• Temporary (Fixed Term)
• Order Management (OTB)
• Customer Service & Logistics