Office & Customer Service Specialist

clima2rent AG; Freienbach; Hybrid; CHF 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Zusammenfassung

clima2rent AG in Pfäffikon SZ seeks an Office & Customer Service Specialist to handle calls, emails, quotations, orders, and CRM updates in a small, proactive team. You will work 80–100% with a hybrid model (office and remote), start March 1, 2027, and enjoy a varied role in a growing Swiss company.

Language skills include German (fluent), English (good), with French as an advantage. Licence B and willingness to learn about technical products are valued; the environment is dynamic with seasonal

Qualifikationen

• Customer-oriented and service-minded.
• Well organized and able to manage different priorities.
• Proactive and solution-oriented.
• Comfortable working independently.
• Curious and willing to learn about technical products.
• Flexible and comfortable in a small, entrepreneurial company.
• Able to stay focused, positive and effective during very busy periods and thrive in a fast-paced high season.
• Positive, reliable and collaborative.

Aufgaben

• Answer incoming calls and customer enquiries.
• Provide first-level information on products and services.
• Identify customer needs and forward enquiries to the right person when required.
• Manage incoming emails and prioritize urgent requests.
• Prepare quotations and invoices.
• Support order processing and coordinate deliveries with suppliers.
• Keep customers informed about order status, availability and delivery.
• Maintain and update product and order information in Shopify.
• Support the day-to-day administration of the office and online shop.

Kenntnisse

German fluency

English proficiency

French a plus

Customer service

Organization

Problem solving

CRM/ERP familiarity

Driving Licence B

Independent working

Tools

Shopify

Jobbeschreibung

Office & Customer Service Specialist

clima2rent AG Vacant since : 10.09.2026 8808 Pfäffikon SZ (SZ) 80% - 100% By agreement Permanent

80–100% | Pfäffikon SZ | Hybrid (office & remote)

Start date: 1 March 2027

About Climaexpert - Clima2rent AG

Climaexpert - Clima2rent AG is a growing Swiss company specializing in air-conditioning, cooling and climate-control solutions for private customers, businesses and industry.

We are a small, agile team with a strong focus on practical solutions, fast service and personal customer support.

We are looking for a reliable and proactive Office & Customer Service Specialist who enjoys working in a dynamic environment and taking responsibility for a broad range of day-to-day activities.

Your Responsibilities

• Answer incoming calls and customer enquiries
• Provide first-level information on products and services
• Identify customer needs and forward enquiries to the right person when required
• Manage incoming emails and prioritize urgent requests
• Prepare quotations and invoices
• Support order processing and coordinate deliveries with suppliers
• Keep customers informed about order status, availability and delivery
• Maintain and update product and order information in Shopify
• Support the day-to-day administration of the office and online shop

Your Profile & Skills Set

• Customer-oriented and service-minded
• Well organized and able to manage different priorities
• Proactive and solution-oriented
• Comfortable working independently
• Curious and willing to learn about technical products
• Flexible and comfortable in a small, entrepreneurial company
• Able to stay focused, positive and effective during very busy periods and thrive in a fast-paced high season
• Positive, reliable and collaborative
• Drivers Licence B
• Ability to Navigate a new CRM / ERP / Book Keeping System
• Climate & Refrigeration & Heating and or Online Shop experience would be off great value

Languages

• German: fluent
• English: good working knowledge
• French: an advantage

Working Model

Our business is seasonal.

• April to September – Higher workload, up to 100% – At least 3 days per week in the office in Pfäffikon SZ
• October to March – Reduced workload – More flexibility for remote work

What We Offer

A varied role in a small and growing company where you can take responsibility, contribute ideas and have a direct impact on the daily business. jpid0ef95c5jm jit0937jm jiy26jm

Additional Details

• Work location 8808 Pfäffikon SZ (SZ)
• Workload 80% - 100%
• Employment start By agreement
• Employment duration Permanent
• By online Online form