National Installations & Compliance Lead (Retail)

Pardgroup; Ticino; On-site; CHF 90,000 - 120,000; Full time

Job summary

Pardgroup Suisse based in Lugano is seeking an Installation Supervisor to coordinate nationwide installer networks, ensuring coverage, quality, and on-time delivery. The role reports to the Country General Manager and involves collaborating with Retail Project Managers, Store Managers, and client representatives to meet store-specific installation standards.

The ideal candidate has 5-7 years in similar roles, experience in supplier management and field service operations, and fluent English.

Qualifications

• 5-7 years of experience in similar roles.
• Professional background in suppliers’ management and field service operations.
• Proven expertise managing contracts and nationwide installation networks.
• Knowledge of Retail, preferably Fashion/Luxury sectors.
• Commitment to compliance and process management.
• Excellent interpersonal and people management skills, attention to details and data analysis capabilities;
• Fluent in English, both written and spoken.
• Availability to travel and frequent business trips; proficiency in graphic design tools.

Responsibilities

• Coordinate the network of installers nationwide, ensuring coverage, quality, and on-time projects delivery;
• Define installers’ teams, managing supplier pre-qualification and the periodic monitoring of quality standards;
• Manage compliance rules related to contracts and subcontracting activities, including the documentation gathering, verification, and record keeping, as well as the management of any non-conformity;
• Ensure that all clients requirements and obligations have been fulfilled prior to store access, including the management of interface risks and related documentation;
• Collaborate with internal Retail Project Managers, Store Managers, and client representatives to ensure that installations comply with standards, constraints, and the specific requirements of all stores/locations.

Skills

People management

Detail oriented

Data analysis

Tools

Graphic design tools

Job description

Pardgroup Suisse based in Lugano is seeking an Installation Supervisor to coordinate nationwide installer networks, ensuring coverage, quality, and on-time delivery. The role reports to the Country General Manager and involves collaborating with Retail Project Managers, Store Managers, and client representatives to meet store-specific installation standards.

The ideal candidate has 5-7 years in similar roles, experience in supplier management and field service operations, and fluent English.