Museum Public Safety & Guest Experience Lead

Winterthur Museum; Winterthur; Vor Ort; CHF 17.000 - 18.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

403b with employer match

PTO including holidays

Store cafe discounts

Free general admission for you and my/

Zusammenfassung

Winterthur Museum, Garden & Library is seeking Public Safety Officers to protect guests, staff, collections, and a 1,000-acre estate. The role blends security, public interaction, emergency response, and event support in a historic setting.

Starting pay is $15.25–$16.00 per hour with room for advancement. Benefits include medical, dental, vision, 403b with employer match, generous PTO, discounts in store and cafe, and free admission for you and your immediate family.

Qualifikationen

• High school diploma or equivalent with some customer service, safety, or law enforcement experience.
• First aid certification preferred; 1+ years in public safety field.
• Ability to pass training and obtain CPR/First Aid certification if not already.

Aufgaben

• Respond to and investigate any incident involving the safety of staff, guests, assets, or property.
• Provide first aid and/or CPR in medical emergencies and assist in evacuations per procedures.
• Exhibit strong customer service skills during all interactions with guests, visitors, and suppliers.
• Maintain vigilance and take proactive steps to correct hazardous situations.
• Ensure compliance with policies governing people, vehicles, and property on Winterthur property.
• Monitor the security of Winterthur via computerized security systems.
• Galleries—monitor 1st and 2nd floor Galleries and respond to emergencies.
• Motor Patrol—patrol grounds/buildings and respond to emergencies including evacuations.
• Main Gate—screen entry, greet guests, direct to Visitor Center, assist contractors.
• Museum—Secure exterior doors, respond to emergencies, file written reports.

Kenntnisse

Customer service

Teamwork

Flexibility

Calm under pressure

Communication skills

First Aid

Computers

Security systems

Ausbildung

High school diploma or equivalent

First aid certification

Jobbeschreibung

Winterthur Museum, Garden & Library is seeking Public Safety Officers to protect guests, staff, collections, and a 1,000-acre estate. The role blends security, public interaction, emergency response, and event support in a historic setting.

Starting pay is $15.25–$16.00 per hour with room for advancement. Benefits include medical, dental, vision, 403b with employer match, generous PTO, discounts in store and cafe, and free admission for you and your immediate family.