Luxury Hotel Floor Supervisor — Guest Experience Lead

Grace St. Moritz GmbH; Sankt Moritz; On-site; CHF 65,000 - 90,000; Full time

Job summary

Grace St. Moritz GmbHVacant in St. Moritz, GR, is seeking a Floor Supervisor to uphold the hotel’s exceptional standards and guest-centric service. You will ensure cleanliness and guest satisfaction across shifts, including Sundays and holidays, in a 5* property.

Join a proactive team focused on personal guest experiences and seamless operations in an alpine resort setting. Immediate permanent employment offers stability and growth within a luxury environment.

Responsibilities

• Maintain highest cleaning standards of a 5* superior hotel.
• Make sure all guests receive prompt solutions to their wishes.
• Create memorable, lasting and individual experiences.
• Be pro-active and out-going.
• Provide personalised services.
• Ensure timely resolutions of guests' challenges independently.
• Take responsibility in any part of the operational process.

Job description

Grace St. Moritz GmbHVacant in St. Moritz, GR, is seeking a Floor Supervisor to uphold the hotel’s exceptional standards and guest-centric service. You will ensure cleanliness and guest satisfaction across shifts, including Sundays and holidays, in a 5* property.

Join a proactive team focused on personal guest experiences and seamless operations in an alpine resort setting. Immediate permanent employment offers stability and growth within a luxury environment.