IT Business Analyst, Branch & Self-Service Access Point

Die Schweizerische Post; Ticino; On-site; CHF 100,000 - 150,000; Full time

Job summary

Die Schweizerische Post AG is seeking an IT professional who bridges business needs with IT opportunities to shape digital services for our branches and self-service points. You will work in a business-oriented Informatics/Technology unit, contributing to sustainable IT solutions and piloting innovative ideas.

You bring several years of IT experience, agile expertise, and excellent German and English communication to collaborate with cross-functional teams on complex projects.

Qualifications

• Basic commercial or technical training with IT/business informatics specialization.
• Several years of professional IT experience.
• Experience with agile methods in projects.
• Ability to tailor communication to the audience and manage multiple IT services.
• Very good written and spoken German and English; other languages a plus.

Responsibilities

• Shape your role within stable product teams and help develop future solutions for retail branches and self-service points.
• Promote topics such as digitalization and the redesign of the retail core system.
• Bridge business requirements with IT opportunities in the Informatics/Technology unit.
• Support projects and supervise services from requirements definition through to implementation.
• Contribute to sustainable IT solutions and drive pilot projects and evaluation of new ideas.
• Take on responsibility for pilots and actively evaluate innovative ideas.

Skills

Agile methods

Stakeholder communication

Education

Commercial or technical training with IT/business informatics

Job description

Do you feel at home at the interface between business and IT, and do you quickly identify the key points, even when dealing with complex issues? Would you like to play an active part in shaping the digitalization of our Swiss Post branches and self-service offers? A varied environment awaits you, spanning stable product teams, retail core systems and solutions for our physical access points. You help us to develop sustainable IT solutions for our access points of the future.

How you make a difference

• You actively help to shape your role on our path to stable product teams and work with your team to develop the solutions of the future for our physical access points.
• In doing so, you promote topics such as digitalization, the redesign of the retail core system and self-service solutions.
• In your position in the Informatics/Technology unit, you combine business requirements with IT opportunities.
• As a member of a business-oriented cluster focusing on our Swiss Post branches and self-service solutions, you also support projects and supervise services from the definition of requirements through to implementation.
• You make a targeted contribution to the development of sustainable IT solutions and drive them forward with the relevant contact persons.
• You also take on responsibility for pilot projects and are involved in evaluating innovative ideas.
  

What you have to offer

• You have basic commercial or technical training supplemented by advanced training in information technology or business informatics.
• Several years of professional experience and your enthusiasm for the many different areas of IT have prepared you for this exciting challenge.
• You have experience with agile methods and use them successfully in projects.
• At the same time, you stand out for your ability to tailor communication appropriately to the target audience and can take responsibility for multiple IT services in a complex IT landscape.
• You have a very good spoken and written command of German and English. Each additional national language is an advantage.