IT Application Operation Manager 100% (f/m/d)

Bank Julius Bär & Co. Ltd.; Zürich; Vor Ort; CHF 120.000 - 180.000; Vollzeit

Zusammenfassung

Bank Julius Baer & Co. Ltd. in Zürich seeks an IT Service Owner responsible for end-to-end operation of IT services, ensuring SLAs, and coordinating with software vendors.

The role covers application management, business analysis, and deployment of changes, including product releases and data migrations, within a Zürich-based team. Fluent English is required in this multicultural environment.

Qualifikationen

• Bachelor's degree in computer science, information technology, or related field.
• Minimum of 5 years of IT Service Owner or similar role.
• Fluent written and spoken English; additional languages are a plus.
• First leadership experience or strong aspiration to move into a leadership role.
• Experience in Treasury and Nostro business is preferred.
• Solid knowledge of ITIL frameworks and enterprise IT infrastructure.

Aufgaben

• Oversee end-to-end operation of an IT service in line with predefined SLAs.
• Application management (Maintenance and Support, Incident-, Problem-, Release/Test-, Risk-Mgmt, Documentation).
• Business Analysis, Solution Design and implementation/deployment of Changes/Enhancements with the software vendor.
• Implementation and Testing of Product Releases.
• Project assignments (Data migrations, impact analysis).
• Team head deputy role for a larger Zürich-based team.

Kenntnisse

Windows Server

ETL Tools

MS SQL

Scripting

APIs

IBM MQ

ITIL

Leadership potential

Stakeholder management

Treasury/Nostro knowledge

Ausbildung

Bachelor's degree in Computer Science or IT

Tools

IBM MQ

ETL Tools

Scripting languages

Jobbeschreibung

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.Responsible for overseeing the end-to-end operation of an IT service in accordance with predefined service level agreements. This encompasses the thorough understanding and meticulous tracking of all service dependencies and proactive lifecycle management.YOUR CHALLENGEApplication management (Maintenance and Support, SLA, Incident-, Problem-, Release/Test-, Risk-Mgmt, Documentation)Business Analysis, Solution Design and implementation/deployment of Changes/Enhancements in cooperation with the software vendorImplementation and Testing of Product ReleasesProject assignments (Data migrations, impact analysis)Team head deputy role for a larger team, which is mainly based in ZürichYOUR PROFILESound knowledge of MS Windows Server environments and ETL Tools, MS SQL, reporting and scriptingExperience with end-of-day processing (AWA), communication between applications and modern interfaces (APIs, IBM MQ)Confident interaction with business stakeholders, system engineers, database administrators and external solution providersKnowledgeable about security aspects of applications and incident/change/release management processes within large companies in the financial sectorFirst experience as a Team Head preferred - or a strong ambition to move into a leadership role.Experience in Treasury and Nostro business preferredBachelor’s degree in computer science, Information Technology, or a related fieldGood knowledge of ITIL frameworks and enterprise IT infrastructureMinimum of 5 years of experience as an IT Service Owner, Application Responsible or a similar roleFluent written and spoken English; additional languages are an asset in our multicultural environmentWe are looking forward to receiving your full job application through our online application tool.