Intern, Market and Consumer Insights

IATA Consulting; Genf; Hybrid; CHF 18.000 - 23.000; Teilzeit

Benefits dieser Stelle

Equal pay policy

Remote & Hybrid

Birthday off

Work-life balance

Zusammenfassung

IATA Consulting offers an internship in Market & Consumer Insights in Geneva. Join a small, data-driven team to plan, execute, and analyze quantitative market research studies supporting product roadmaps and marketing tactics.

You will collaborate closely with Product Managers, Marketing Managers, and other stakeholders to identify growth opportunities and validate new product ideas. Strong analytical, communication, and English skills are essential.

Qualifikationen

• Degree in analytical/insights-focused fields is required.
• Experience with data analysis leading to actionable insights.
• Exposure to survey methodology and quantitative research.

Aufgaben

• Plan, execute, and analyze quantitative market research studies.
• Assist with survey programming and dashboard creation.
• Collaborate with Product Managers and Marketing to drive product decisions.

Kenntnisse

Data analysis

Quantitative market research

Statistical methodologies

Survey design & management

MS Excel

Ausbildung

Economics

Marketing

Statistics

Tools

Qualtrics

SPSS

R

Jobbeschreibung

Employment Type: Internship
Contract Duration: 6 months extendable to 11 months

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to makeaviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA- We collaborate across teams,TRUSTED-We do the right thing,INNOVATIVE-We make tomorrow better,INCLUSIVE-We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the teamyou are joining

Are you passionate about market research? Interested in being an integral team memberof the Market & Consumer Insights team where you would work and learn abouthow to collect actionable insights that drive business decisions? We arelooking for an ambitious and self-motivated individual who wants to build a career in product research and customer experience. Your work will include helping to plan, execute, and analyze quantitative market research studies that support product roadmaps, marketing tactics and help to validate new productideas.

In addition to being an excellent communicator, you should have excellent multitasking and organizational abilities. The successful candidate will also have in-depth knowledge of research methodologies with strong analytical andcritical thinking skills.

The Market & Consumer Insights team conducts studies on customersatisfaction (Net Promoter Score) and for new product development for IATA’sCommercial Products and Services. Working closely with Product Managers,Marketing Managers and other key internal stakeholders, the team helps guidethe product strategy to identify growth opportunities across the portfolios.

What your day would be like

• Conduct quantitative market research using surveys
• Analyze collected data to identify trends and provide critical insights for business strategy
• Evaluate how to improve customer satisfaction for existing products
• Evaluate product-market fit for new products in development
• Identify and explore new opportunities before they make it onto the drawingboard
• Assist with operational tasks such as managing survey invites, programming ofsurveys, creating dashboards and helping to produce research reports

We would love to hear from you if

• You recently (within 1 year) graduated from a degree inanalytical or insights-focused fields such as economics, marketing, social orbehavioral sciences, psychology, sociology, statistics, or a related field
• Academic projects or professional experience with data analysis leading to meaningful conclusions and actions
• Strong analytical skills including experience using of statisticalmethodologies (e.g., regressions, t-tests) and knowledge of quantitativeresearch methodologies
• Experience working with survey and/or data analysis tools (e.g., Qualtrics,SPSS, R)
• Excellent PC skills, particularly with MS office programs (Microsoft Excel,PowerPoint, and Word)
• Ability to work under pressure and meet deadlines
• Strong communications and presentation skills
• Excellent oral and written English

Travel Required: N/A

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!