Information Systems Engineer

Siemens Healthineers AG; Schweiz; On-site; CHF 90,000 - 120,000; Full time

Job summary

Siemens Healthineers AG in Switzerland is seeking an IT Infrastructure & Network Support Specialist to act as the on-site contact for infrastructure projects, provide end-user support, and coordinate activities across internal teams, external providers and stakeholders.

You will help ensure reliable IT operations, support modern workplace technologies, and contribute to hardware deployments, documentation, and project delivery in a collaborative, client-focused environment.

Qualifications

• Completed education in Information Technology, Computer Science, or a related technical field.
• Experience supporting IT infrastructure, networking, or workplace technology environments.
• Strong understanding of network connectivity, hardware deployment, and end-user support processes.
• Experience coordinating with multiple stakeholders, vendors, and service providers.
• Ability to manage several tasks simultaneously in a dynamic environment.
• Strong problem-solving and organisational skills.
• Excellent communication skills in English; German is an advantage.

Responsibilities

• Serve as the local point of contact, supporting both technical and administrative activities.
• Support infrastructure projects, including IT Hardware Lifecycle.
• Provide day-to-day IT support to end users, ensuring timely issue resolution and a high level of customer satisfaction.
• Coordinate infrastructure-related activities between departments, network providers, and project stakeholders.
• Ensure the smooth operation, maintenance, of meeting rooms and customer experience center.
• Create, maintain, and update site, network, and infrastructure documentation.
• Support hardware deployments, installations, and workplace technology setups.
• Monitor and coordinate local IT activities to ensure successful project delivery and operational continuity.
• Contribute to the standardisation and continuous improvement of IT infrastructure and workplace technologies.

Skills

IT infrastructure experience

Network connectivity

End-user support

Stakeholder coordination

Multitasking

Problem solving

English communication

German language advantage

Education

Information Technology / Computer Science related field

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

We are looking for a proactive and service-oriented IT Infrastructure & Network Support Specialist to support local infrastructure and network initiatives. In this role, you will act as the primary on-site contact for infrastructure projects, provide end-user support, and coordinate activities across internal teams, external providers, and project stakeholders. You will play a key role in ensuring reliable IT operations and modern workplace technologies.

Key Responsibilities

• Serve as the local point of contact, supporting both technical and administrative activities.
• Support infrastructure projects, including IT Hardware Lifecycle.
• Provide day-to-day IT support to end users, ensuring timely issue resolution and a high level of customer satisfaction.
• Coordinate infrastructure-related activities between departments, network providers, and project stakeholders.
• Ensure the smooth operation, maintenance, of meeting rooms and customer experience center.
• Create, maintain, and update site, network, and infrastructure documentation.
• Support hardware deployments, installations, and workplace technology setups.
• Monitor and coordinate local IT activities to ensure successful project delivery and operational continuity.
• Contribute to the standardisation and continuous improvement of IT infrastructure and workplace technologies.

Requirements

• Completed education in Information Technology, Computer Science, or a related technical field.
• Experience supporting IT infrastructure, networking, or workplace technology environments.
• Strong understanding of network connectivity, hardware deployment, and end-user support processes.
• Experience coordinating with multiple stakeholders, vendors, and service providers.
• Ability to manage several tasks simultaneously in a dynamic environment.
• Strong problem-solving and organisational skills.
• Excellent communication skills in English; German is an advantage.
• Customer-focused mindset with a hands-on approach.

What We Offer

• A varied role with a strong mix of infrastructure, project coordination, and user support responsibilities.
• Opportunity to work on modern IT and network transformation initiatives.
• Collaborative international environment with exposure to cross-functional teams.
• Professional development and learning opportunities.
• Flexible and hybrid working arrangements.
• Attractive compensation and benefits package.

This role is ideal for someone who enjoys combining technical expertise with stakeholder coordination and wants to contribute to the successful delivery of infrastructure and network initiatives.

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Who we are

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers’ specific businesses, please visit our company page here.

As an equal opportunity employer, we welcome applications from individuals with disabilities.