Head of Retail Media

Manor; Basel; On-site; CHF 150,000 - 190,000; Full time

Job summary

Manor AG, headquartered in Basel, is the Swiss market leader in department store retail. We are seeking a Head of Retail Media to drive omnichannel strategies and profitability across online and offline channels.

You will own forecasting, KPIs, and bespoke programs, lead a high-performance team, and partner with Marketing, E-commerce, Buying, and external partners to deliver data-driven growth aligned with Group strategy.

Qualifications

• 9+ years of experience in retail media sales.
• Proven leadership of partner-facing teams.
• Strong understanding of online and offline marketing campaigns.
• Ability to drive tech-driven retail media product portfolio and reporting.

Responsibilities

• Own forecasting, planning and KPI steering for assigned business cases.
• Create tailored strategies to achieve goals and drive long-term growth.
• Develop and foster productive relationships with clients and stakeholders; manage projects and ensure profitability.
• Lead bespoke projects to promote new retail media services and new collaboration models.

Skills

Retail media sales

Leadership

Stakeholder management

Forecasting

KPI interpretation

Online & offline marketing

Project management

Job description

Basel Hauptsitz/Siège | full time 100% | unlimited | 01.12.2026

Head of Retail Media (m/f/d) 100%

Special Everyday – that is our promise, and we base our service on it. With the values of team spirit, agility and customer focus that shape our work, we are making Manor the number 1 omnichannel department store for everyday life. Do you feel comfortable in a dynamic environment and are you looking for a new challenge? You’ve come to the right place.

To strengthen our marketing team, we are looking for a motivated and committed Head of Retail Media (m/f/d) 100% in Basel Headquarters as of 01.12.2026.

Your Tasks

• You take ownership for assigned business cases including forecasting, planning and steering relevant KPIs
• You create tailored strategies to achieve set goals and drive long term business growth.
• Together with your team and stakeholders, you will develop and foster productive business relationships, manage client projects, and ensure the overall service and profitability of assigned accounts in line with Group Strategy.
• You enable retail media vision across the organization and drive close alignment with respective business leaders (Marketing, Buying, e-commerce) to ensure constant progression and development in line with business strategies.
• Based on your interaction with partners and broad understanding of marketing / retail / e-commerce you contribute to the definition of quantitative and qualitative goals as well as the creation of strategic plans that contribute to the short- and long-term development of retail media product offering.
• You define, plan and lead on bespoke projects that promote new and innovative retail media services and pioneer new ways of collaboration with externals and internals.
• You build a high-performance sales and operations culture through people development and enablement.

your profile

• You have more than 9 years of experience in retail media sales, preferably with a background in fashion- or lifestyle industry, recent management of partner facing teams.
• You have solid understanding of online & offline marketing business including typical campaign flows, technical aspects, KPI interpretation as well as enthusiasm for emerging trends.
• You have the ability to drive projects incl. tech innovation to develop retail media product portfolio and reporting.
• You have good interpersonal skills, including communication, presentation, persuasion, and influence.
• You have good organizational skills, including efficiency, punctuality, and collaboration in a team environment.
• You have proven experience in leading and developing high-performing teams with a passion for growing talent and achieving set business goals.
• You have the ability to navigate from big picture to hands on operational.
• You are fluent in English and at least one Swiss national language (German, French, or Italian).

Manor AG, whose headquarters are in Basel, is the Swiss market leader in the department store industry, with a market share of around 60 percent. In total, the company employs around 7'500 people and trains some 250 apprentices each year. Manor AG operates 59 department stores, 23 Manor Food markets and 25 Manora restaurants as well as 3 distribution centres.