Guest Service Specialist: Banquets, Café & À-la-Carte

Jobup; Luzern; On-site; CHF 30,000 - 39,000; Full time

Benefits offered by this job

Free lunch

Daytime operation with occasional eve­

Job summary

Richemont Gastronomy in Lucerne seeks a guest-focused hospitality team member to deliver attentive service to à-la-carte and event guests. You will support banquets, seminars and courses, and assist at the coffee bar and buffet, maintaining smooth mise-en-place and guest flow.

With daytime shifts and occasional evenings, you will bring a friendly and organized presence, ensuring every guest leaves with a memorable experience and high-quality service.

Qualifications

• Guest-focused service approach with attention to detail.
• Ability to work in a team and adapt to changing guest needs.
• Strong communication to engage guests clearly and kindly.

Responsibilities

• Serve à-la-carte guests with attention to detail and courtesy.
• Support banquets, seminars and courses, ensuring smooth service.
• Assist at the coffee bar, buffet and all mise-en-place tasks.
• Operate the cash register system efficiently.

Skills

Service experience

Team-oriented

Flexible

Tools

Cash register system

Job description

Richemont Gastronomy in Lucerne seeks a guest-focused hospitality team member to deliver attentive service to à-la-carte and event guests. You will support banquets, seminars and courses, and assist at the coffee bar and buffet, maintaining smooth mise-en-place and guest flow.

With daytime shifts and occasional evenings, you will bring a friendly and organized presence, ensuring every guest leaves with a memorable experience and high-quality service.