Guest Relations Coordinator (MPA / FAGE EFZ)

Prevention Center; Zürich; Hybrid; CHF 52.000 - 78.000; Teilzeit

Zusammenfassung

Prevention Center in Zurich seeks an independent-minded, motivated guest relations coordinator to manage reception, appointments, and customer data. The role supports doctors during follow-ups and medical procedures, within a dynamic aesthetic and laser clinic environment.

Fluent German is required, with English proficiency helping communication. The position offers flexible working hours and a range of responsibilities across the clinic's locations.

Qualifikationen

• Independent-thinking administrative role in a medical setting.
• Customer-oriented approach for front desk and reception tasks.
• Willingness to learn medical procedures and documentation.

Aufgaben

• Reception duties, appointment scheduling, and customer service (phone/email).
• Maintenance and updating of customer data and documentation.
• Support the doctor during post-operative checks and medical procedures.

Kenntnisse

German language

English language

Jobbeschreibung

Guest Relations Coordinator (MPA / FAGE EFZ)

Activity rate

60-100%

Entry into service

Contract type

Location

For our Center for Aesthetic and Plastic Surgery in Zurich, which also offers additional treatments in the fields of cosmetics and laser medicine, we are seeking an independent-thinking, motivated, and customer-oriented administrative assistant / medical secretary or medical practice assistant to start on November 1.

Languages

• German

For our Center for Aesthetic and Plastic Surgery in Zurich, which also offers additional treatments in the fields of cosmetics and laser medicine, we are seeking an independent-minded, motivated, and customer-oriented
commercial clerk, medical secretary or medical practice assistant.

What we offer you:

• One of the most beautiful workplaces in the city of Zurich – right on the lake
• Interesting and flexible working hours
• A varied and exciting working environment
• Plenty of personal responsibility and creative freedom thanks to flat hierarchies
• Regular exclusive and varied team events
• Efficient coordination of consultation hours
• Work at reception, including making appointments and customer service (telephone/e-mail)
• Maintenance and updating of customer data and complete documentation in the customer file
• Scanning and filing of medical documents
• Supporting the doctor during post-operative follow-up checks (e.g. suture removal)
• Assistance with breast consultations
• Implementation of hyperbaric oxygen therapy incl. medical history and initial consultation
• Carrying out blood samples
• Compliance with and monitoring of internal processes and quality standards

What we want from you:

• You have extremely friendly, professional manners and a well-groomed appearance.
• Social skills and empathy characterize you in customer contact.
• You are empathetic, proactive and think positively.
• You work in an organized and reliable manner and maintain an overview even in dynamic situations.
• You see change as an opportunity and are open to new things.
• You are a solution-oriented team player.
• Fluency in German and English rounds off your profile.
• A basic understanding of medical procedures is desirable or you are willing to acquire it.

What we offer you:

• A modern workplace with the latest laser and medical technology
• A motivated, young and dynamic team – working across four attractive locations
• A lot of personal responsibility and involvement thanks to flat hierarchies and fast decision-making processes
• 5 weeks vacation per year
• An exciting and growing working environment with long-term prospects