Global Relationship Manager- 3

6401 Genpact Onsite Services - Switzerland Branch; Zug; Híbrido; CHF 90.000 - 130.000; Jornada completa

Descripción de la vacante

Genpact Ltd. in Switzerland seeks a Life Sciences business development leader to strengthen relationships with sales organizations and design effective go-to-market strategies that drive growth.

You will build data-driven promotional planning, collaborate with senior leadership to win new deals, and drive delivery while optimizing cross-functional governance and resources for client value.

Formación

• Business consulting and CRM focus is required.
• Strategic development of digital business initiatives.
• Global business strategy experience is preferred.
• Strong command of English (C1) in business contexts.

Responsabilidades

• Develop and strengthen relationships with Life Sciences sales organizations and create go-to-market strategies.
• Design commercial models to enhance Genpact’s value proposition and drive revenue growth.
• Build and implement data strategies to guide promotional planning.
• Collaborate with Sales and Operations leadership to drive momentum for new deals and ensure delivery.

Conocimientos

Business Consulting

CRM

Digital Business Strategy

Global Business Strategies

English Proficiency

Educación

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Descripción del empleo

Job Description - Responsibilities:

• Develop and strengthen relationships with Life Sciences sales organizations, creating effective go-to-market strategies for business growth.


• Design creative and profitable commercial models that enhance Genpact’s value proposition and drive revenue growth.


• Build and implement data strategies to guide effective promotional planning and execution, ensuring optimal outcomes.


• Collaborate with Sales and Operations senior leadership to generate momentum for new deals, ensuring successful conversion and delivery.


• Manage the resolution of cross-functional client issues, ensuring efficient and timely responses to client needs.


• Develop a growth strategy focused on both financial success and client satisfaction, ensuring a balanced approach to business development.


• Ensure operational excellence through governance, project prioritization, and effective resource optimization across teams.


• Conduct research to identify new markets and customer needs within the Deduction Management space, tailoring strategies to meet those demands.


• Foster an innovative mindset by identifying process improvement opportunities that optimize workflows, reduce costs, and increase client value.


• Translate strategic vision into actionable plans that drive business success and customer outcomes.


• Build and manage collateral for customer meetings, collaborating with Sales, Operations, Value Share, Transformation, and Digital teams.


• Cultivate a transformation mindset, identifying opportunities for automation and process improvement to enhance service delivery.


• Promote Genpact’s products/services by addressing or predicting clients' objectives, ensuring alignment with their business needs.


• Develop and present business case studies that demonstrate the impact of Genpact’s value-sharing approach for both new and existing customers.

Qualifications:

• Bachelors - Commerce


• Bachelors - Economics


• Bachelors - Finance


• Masters - Business Administration


• Masters - Business Analytics

Certifications:

• ITIL Foundation Certificate in IT Service Management - AxelosAxelos

Required Skills:

• Business Consulting, Customer Relationship Management (CRM), Digital Business Strategy, Global Business Strategies, Sales Language English Language Proficiency - Advanced - C1

Additional Details:

• Additional Job Location - Job Type Regular Master Skill List - Relationship Management Remote Type - Hybrid Work Shift - Standard (Switzerland)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter


• Make an impact – Help global enterprises solve business challenges that matter


• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead


• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day


• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations.

Our teams bring deep expertise to shape what AI can do and change how businesses actually run.

Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow. Genpact never asks applicants to pay to be part of our hiring process.