Global Operations Manager - Digital Inclusion

UN Atlas; Genf; Hybrid; CHF 140,000 - 210,000; Full time

Job summary

UNICEF is seeking an Operations Manager for its Digital Inclusion programme to lead operational policy, budgeting, and governance across Geneva and Barcelona offices. The role requires strategic partnering, asset management, and strong leadership to scale digital access initiatives for children and communities.

The successful candidate will oversee procurement, IT and facilities, ensure policy compliance, and guide the operations team to support agile delivery in a global, inclusive culture.

Qualifications

• Advanced degree required; master's or equivalent in relevant operations fields.
• Minimum 8 years of progressive operations experience at national and international levels.
• Experience with UNICEF/UN or RBM and strategic operations is mandatory.

Responsibilities

• Develop and implement operational policies, procedures and strategies aligned with UNICEF goals.
• Manage budget preparation and allocation for the Digital Inclusion programme.
• Coordinate administrative services for Geneva and Barcelona offices; supervise facilities and assets.
• Oversee contract arrangements, procurement policy compliance and vendor management.
• Provide leadership and people management to the operations team; drive process improvements.

Skills

Leadership

Risk management

Compliance

Policy development

Administration

Budget management

Financial management

Business intelligence

Process improvement

Digital tools

Automation

Education

Advanced University Degree in Business Management / Financial Management / Accounting / Public Finance

Tools

Microsoft Office

Job description

UNICEF is seeking an Operations Manager for its Digital Inclusion programme to lead operational policy, budgeting, and governance across Geneva and Barcelona offices. The role requires strategic partnering, asset management, and strong leadership to scale digital access initiatives for children and communities.

The successful candidate will oversee procurement, IT and facilities, ensure policy compliance, and guide the operations team to support agile delivery in a global, inclusive culture.